Job Title: Policy Assurance Specialist
Department: Unified Underwriting Support
Location: Oak Ridge, TN
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
Describe the position: We are looking for a detail-oriented and process-driven Policy Assurance Specialist to support underwriting operations by reviewing inspection reports, verifying policy data, and issuing policy documentation. This role is ideal for someone who thrives in a task-focused, collaborative environment and enjoys the critical behind-the-scenes work that ensures policy accuracy and compliance.
This is an exciting opportunity for professionals who are highly organized, customer-service focused, and looking to grow in the insurance industry.

Responsibilities:

• Review Property/ Workers Compensation inspections and surveys for completeness and accuracy compared to rated/ issued policies.
• Review policy bind requests for completeness, accuracy and qualification by insurance carrier partners.
• Issuance of endorsements and cancellation notices.
• Inbound and outbound phone calls with agency partners.
• Maintain updated and accurate documentation at policy and client level.
• Develop and maintain a knowledge base of evolving state, product and company offerings and appetites.
• Provide exemplary customer service at each interaction.

Requirements:

• Must be proficient with Microsoft Office
• Must be highly organized, detail oriented and have excellent time management skills.
• Must have strong written and verbal communication skills.
• Have a “can do” attitude and be very task driven.
• Ability and desire to work in a team environment.

Education/Experience:

• Associates degree preferred. High School diploma or GED required.
• Property/ Casualty license preferred.

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Parental Leave
• Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children’s Hospital of Pittsburgh.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at
www.Acrisure.com/privacy/caapplicant
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To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

• Review Property/ Workers Compensation inspections and surveys for completeness and accuracy compared to rated/ issued policies.
• Review policy bind requests for completeness, accuracy and qualification by insurance carrier partners.
• Issuance of endorsements and cancellation notices.
• Inbound and outbound phone calls with agency partners.
• Maintain updated and accurate documentation at policy and client level.
• Develop and maintain a knowledge base of evolving state, product and company offerings and appetites.
• Provide exemplary customer service at each interaction