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Polish Customer Advisor Retail Sector - Work In Greece - Fully Paid Relocat at Mercier Consultancy MD
Ghent, Flanders, Belgium -
Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Customer Service, Polish Language, Communication Skills, Problem-Solving, CRM Systems, Retail Knowledge, Customer Support, Complaint Resolution, Team Collaboration, Proactive Approach, Product Knowledge, Cultural Adaptability, Retail Sector Experience, Engagement Skills, Inquiry Handling

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is excited to present an opportunity for a Polish Customer Advisor in the Retail Sector, based in Greece! This position comes with fully paid relocation support for candidates looking to make a move. If you have a flair for customer service and a passion for retail, we invite you to join our dynamic team and help us deliver exceptional experiences to our Polish-speaking clients. Key Responsibilities Provide outstanding customer support to Polish-speaking clients in the retail sector through phone, email, and chat communications. Assist customers with inquiries regarding products, order statuses, returns, and other retail-related services. Handle customer complaints and resolve issues to ensure a high level of satisfaction and loyalty. Document customer interactions accurately in our CRM system to maintain comprehensive records. Collaborate with the retail team to relay customer feedback and contribute to service improvements. Stay informed about the latest retail trends and product knowledge to enhance customer interactions. Fluency in Polish (both written and spoken) is required; proficiency in English is an advantage. Previous experience in customer service within the retail sector is highly preferred. Strong communication skills and the ability to engage effectively with customers. Excellent problem-solving capabilities and a proactive approach to customer inquiries. Familiarity with CRM systems and retail management software. Willingness to relocate to Greece and embrace a new cultural experience. A genuine interest in the retail industry and a commitment to delivering exceptional customer service. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...
Responsibilities
Provide outstanding customer support to Polish-speaking clients in the retail sector through various communication channels. Assist customers with inquiries, handle complaints, and document interactions accurately.