Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Polish Customer Care Advisor For MCG - Remote In Greece at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Polish, Customer Support, Communication Skills, Problem-Solving, CRM Systems, Computer Applications, Online Communication, Customer Engagement

Industry

Business Consulting and Services

Description

Join the team at Mercier Consultancy MD as a Polish Customer Care Advisor! This remote position allows you to work from anywhere in Greece, and is perfect for individuals who are passionate about providing high-quality customer care. Your role will involve assisting Polish-speaking clients with their inquiries, ensuring a seamless and positive experience. Key Responsibilities Provide exceptional customer support in Polish through various communication channels, including phone, email, and chat. Assist customers with inquiries related to products, services, and order statuses. Document interactions accurately in our CRM system to ensure consistent follow-up. Resolve issues and complaints effectively to maintain customer satisfaction. Collaborate with other teams to escalate complex inquiries as needed. Stay informed about product updates, policies, and services to provide accurate information to customers. Fluency in Polish (both written and spoken) is required; knowledge of English is a plus. Previous experience in customer service or support roles is preferred. Strong communication skills and a dedication to providing excellent customer service. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Familiarity with CRM systems and customer support tools is an advantage. Proficient in using computer applications and online communication platforms. A positive demeanor with a proactive attitude towards problem-solving and customer engagement. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide exceptional customer support in Polish through various communication channels. Assist customers with inquiries related to products, services, and order statuses.