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Polish Customer Support for Digital Banking - Athens, Fully Paid Relocation at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer support, Digital banking, Communication, Problem-solving, CRM systems, Polish language, English language, Attention to detail, Organizational skills, Financial services

Industry

Holding Companies

Description

Mercier Consultancy is pleased to offer an exciting opportunity for a Polish Customer Support Representative in the Digital Banking sector based in Athens, with fully paid relocation! In this key role, you will provide exceptional support to our Polish-speaking banking clients, helping them navigate and utilize our cutting-edge digital banking services. This position is perfect for those who are passionate about technology and finance, and eager to work in an international environment. Embrace the chance to grow your career in the vibrant city of Athens while receiving comprehensive relocation support. Responsibilities Provide high-quality customer support to Polish clients Assist clients with digital banking products, services, and account issues Document customer interactions and resolutions accurately in CRM systems Collaborate with internal teams to resolve complex client inquiries Provide guidance and advice on digital banking tools and features Gather client feedback to continually improve service delivery Participate in training sessions to stay updated on banking products and compliance Fluency in Polish and English, both written and verbal Previous experience in customer support, ideally in digital banking or financial services Excellent communication and problem-solving skills Ability to work effectively in a multicultural and fast-paced environment Strong attention to detail and organizational skills Willingness to relocate to Athens with full company support Familiarity with CRM and digital banking platforms is a plus Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide high-quality customer support to Polish-speaking clients regarding digital banking products and services. Document interactions in CRM systems and collaborate with internal teams to resolve complex inquiries.