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Polish Speaking Customer Service for Consumer Electronics Company in Greece at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Polish, Customer Service, Technical Support, Communication Skills, Problem-Solving, CRM Systems, Technical Troubleshooting, Product Knowledge

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a prominent Consumer Electronics Company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional customer service. You will assist Polish-speaking customers with their inquiries related to a wide array of consumer electronics, ensuring they have a positive experience. Key Responsibilities Respond to customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and live chat in Polish. Provide assistance with product features, specifications, and usage instructions. Help customers resolve issues related to their purchases, including warranty inquiries and service appointments. Document customer interactions accurately in the CRM system. Work closely with technical support and sales teams to ensure customer satisfaction. Stay informed about current products, industry trends, and promotions to deliver accurate information. Fluency in Polish (both written and spoken) is essential; knowledge of English is advantageous. Previous experience in customer service, particularly in the consumer electronics industry, is preferred. Strong communication skills with a friendly and professional demeanor. Ability to troubleshoot technical issues and provide effective solutions. Excellent problem-solving skills and a commitment to customer satisfaction. Familiarity with CRM systems and other customer service software. Willingness to work flexible hours, including evenings and weekends if necessary. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Assist Polish-speaking customers with inquiries related to consumer electronics via phone, email, and live chat. Resolve issues related to purchases and document customer interactions in the CRM system.