Polish Speaking Customer Service for Finance industry at Patrique Mercier Recruitment

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Polish, Fluency In English, Customer Service, Account Management, Transaction Inquiries, Financial Advice, Communication Skills, Interpersonal Skills, Analytical Skills, Attention To Detail, Customer Service Software, Microsoft Office Suite, Team Collaboration, Problem Solving, Confidentiality, Service Excellence

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Finance industry. This position offers a chance to work with a dynamic team in a fast-paced environment, assisting Polish-speaking clients with their financial inquiries and supporting them in achieving their financial goals. Responsibilities Provide high-quality customer service to Polish-speaking clients via phone, email, and chat, addressing inquiries about financial products and services. Assist customers with account management, transaction inquiries, and financial advice tailored to their needs. Handle customer complaints with professionalism, ensuring all concerns are addressed adequately and promptly. Maintain comprehensive knowledge of company policies and financial products to provide accurate information. Document all customer interactions meticulously, contributing to service quality improvements. Collaborate with internal teams to resolve more complex customer issues efficiently. Adhere to industry regulations and maintain confidentiality during all customer interactions. Fluency in Polish and English, both written and spoken. Previous experience in customer service, preferably within the finance or banking sector. Excellent communication and interpersonal skills. Strong analytical skills and attention to detail. Proficiency in customer service software and Microsoft Office Suite. Ability to work independently and as part of a team in a fast-paced environment. A commitment to customer satisfaction and service excellence. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package ( flight, transfer and hotel ) Free Greek Lessons, discounts and other perks

Responsibilities

Provide high-quality customer service to Polish-speaking clients, assisting with financial inquiries and account management. Handle customer complaints professionally and collaborate with internal teams to resolve complex issues.