Polish Speaking Customer Service for Imaging and Electronics Company in Gre at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Polish, Customer Service, Technical Support, Problem-Solving, Communication Skills, Interpersonal Skills, CRM Applications, Product Knowledge, Order Management, Complaint Resolution, Flexibility, Team Collaboration, Attention To Detail, Time Management, Customer-Oriented Approach

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a leading Imaging and Electronics Company based in Greece. This position is ideal for individuals who are passionate about technology and dedicated to providing an exceptional customer experience. As a customer service representative, you will engage with clients in Polish, assisting them with their inquiries and supporting their needs related to imaging and electronic products. Key Responsibilities Manage customer inquiries regarding imaging and electronic products, including specifications, troubleshooting, and order status via phone, email, and live chat in Polish. Provide detailed product information, including features, pricing, and promotions. Assist customers with technical support, product returns, and warranty claims. Resolve customer complaints effectively and efficiently while ensuring a high level of satisfaction. Document all customer interactions accurately in the CRM system. Collaborate with technical teams to provide timely solutions and updates to customers. Stay informed about new products, technologies, and industry trends to enhance customer interactions. Fluency in Polish (both written and spoken) is essential; knowledge of English or Greek is a plus. Previous experience in customer service, preferably within the technology, imaging, or electronics sectors. Strong communication and interpersonal skills with a customer-oriented approach. Excellent problem-solving skills and the ability to work in a fast-paced environment. Proficiency in using customer service software and CRM applications. Ability to handle multiple inquiries and prioritize tasks effectively. Willingness to work flexible hours, including evenings and weekends as required. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Manage customer inquiries regarding imaging and electronic products and assist customers with technical support and product returns. Resolve customer complaints effectively while ensuring a high level of satisfaction.