Pontoon Manager | Horizontal Falls at Journey Beyond

Broome, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Experience, Marine Tourism, Hospitality Industry, AMSA Regulations, Communication Skills, Team Management, Guest Experience, Safety Culture, Training, Leadership, Rostering, Fatigue Management, Toolbox Talks, Maintenance Management, Incident Reporting, Problem Solving

Industry

Leisure;Travel & Tourism

Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business. About Us Horizontal Falls Seaplane Adventures is proud to be the region’s most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds. Off the back of a bumper season with plans to make each year bigger and better… we’re inviting you to come along for the journey. About Journey Beyond Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo and New Zealand coach tour specialist Grand Pacific Tours. About The Role We are seeking an experienced and skilled Pontoon Manager to join our team. In this pivotal role, you will be responsible for the safe operation of our marine assets based in Talbot Bay from a day-to-day perspective, ensuring compliance with maritime regulations and ensuring the delivery of exceptional experiences for our guests. This is a seasonal role from the end of February to early November 2026. You will work ‘swings’ at our pontoon complex based in Talbot Bay with days off spent in Broome. Key responsibilities will include: Ensure all vessels are maintained in compliance with AMSA Marine Orders and the National Standard for Commercial Vessels (NSCV) Oversee the production and provide support on daily tour plans where required to enhance the guest experience while optimising the use of vessels and crew Provide training, leadership and guidance to pontoon team members, fostering a high performing and motivated team focused on delivering exceptional guest experience and consistent service Manage effective rostering and tracking of team members hours, incorporating fatigue management processes while aligning with the business budget Conduct regular toolbox talks with the team to share relevant information and facilitate communication Utilise and implement Helm, maintenance management system for marine assets, maintaining accurate records including logs and reports Promote a strong safety culture on the pontoon, ensuring all incidents and hazards are reported and investigated promptly Ensure compliance with AMSA, DBCA and other regulatory bodies across pontoon operations About You With a true passion for exceptional experiences, the ideal candidate will have demonstrated supervisory experience in the marine tourism or hospitality industry along with sound knowledge of AMSA regulations for Domestic Commercial Vessels. We are seeking someone with excellent communication skills, the ability to prioritise and maintain a steady and calm working style during times of pressure along with being able to manage a range of tours, activities, staff and job roles simultaneously. You will have immaculate personal presentation, professionalism and a solution focused ‘can-do’ attitude. To be considered for this role you will have: A current AMSA issued Master

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Responsibilities

The Pontoon Manager will ensure the safe operation of marine assets and compliance with maritime regulations while delivering exceptional guest experiences. Responsibilities include overseeing vessel maintenance, managing team performance, and promoting a strong safety culture.