SPECIALIZED SKILLS, KNOWLEDGE, AND ABILITIES:

• Open to new grads or those completing a Personal Training Certificate
• Microsoft Office (Word, Excel and PowerPoint), Outlook
• Communication skills (listening, verbal and written)
• Problem Solving skills
• Good Judgment
• Interpersonal skills
• Initiative and creative
• Attention to detail
• Emotional intelligence

• Provides excellent customer service to guests and member by professionally handling questions and complaints as well as providing facility tours and membership registrations/renewals;
• Performs regular facility walk-through in order to supervise and monitor the gyms, pool, sundeck and change rooms facilities;
• Ensures on-going completion of daily cleaning responsibilities;
• Ensures on-going maintenance of all PCF facilities by placing service/maintenance calls for broken, damaged, defective items;
• Perform water tests and adjusts chemicals in swimming pool and whirlpool as required;
• maintains current qualification: CPR-C, WHMIS ;
• Enforces all gyms and pool rules/regulations and safe practices including ratios and age requirements;
• Assists PFC team to achieve department goals such as maintaining high guests satisfaction scores and membership numbers;
• Continuously pursues cost effective alternatives to improve financial performance in all areas;
• Other duties within the scope, spirit and purpose of the job, as requested by management.