ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE ROLE:

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time, Permanent Pool Attendant . This position will run in the summer and winter seasons.
Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.
Hourly wage: $18.50 - $28.50

WHAT YOU WILL DO:

• Greet guests warmly and ensure a welcoming poolside environment.
• Proactively anticipate guest needs, assess satisfaction levels, and promptly address concerns or requests.
• Provide accurate and courteous information to guests.
• Deliver beverages, water, towels, and other requested items in a timely manner.
• Ensure prompt and accurate delivery of food from the kitchen to poolside guests.
• Support Food Servers by assisting with guest orders and overall service flow.
• Take and relay food and beverage orders.
• Craft and serve a variety of cocktails using mixology skills from the Pool Bartender station.
• Contribute to stocking service items such as linens, china, glass, silver, and assist in preparing small food or beverage items.
• Maintain a clean, safe, and fully stocked Pool Bartender station.
• Develop thorough knowledge of menu items, including ingredients, preparation methods, and daily specials.
• Assist in the clearing, cleaning, and setup of tables, chairs, linens, china, glass, and silver in accordance with Four Seasons Standards.
• Inspect and prepare pool sections and lounge setups before opening.
• Monitor and maintain the condition and appearance of menus and lists.
• Ensure compliance with health department regulations and maintain a safe poolside environment.
• Set up and manage the host/hostess stand, including handling reservations and assigning seating based on service standards.
• Stay informed about server stations, daily assignments, timing patterns, and workload capacities.
• Collaborate with team members to ensure smooth, efficient, and enjoyable poolside service.
• Foster a professional and harmonious working relationship with colleagues and supervisors.