ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

VISA REQUIREMENTS

US work authorization is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migratedfiles/employers/posterscreenreaderoptimized.pdf

ABOUT THE ROLE:

This role will not be onboarded until August 1, 2025
As the Pool & Beach Assistant Manager, you will be responsible for the day-to-day management of the resort pool/beach and recreational facilities as well as the operation of the Restaurant. This includes ensuring safety standards are met, overseeing staff, maintaining pool equipment, managing schedules, and developing engaging recreational activities. The ideal candidate will be a proactive leader with a passion for customer service and recreational management.

WHAT YOU WILL DO:

• Be part of the pre-opening team!
• Oversee the operation and maintenance of the pool, beach and recreational areas, and related facilities.
• Develop and implement policies and procedures to ensure the safety and satisfaction of all pool/beach and recreation users.
• Train new team members and provide ongoing coaching to maintain high levels of productivity and guest satisfaction.
• Ensure compliance with all safety regulations, including water quality standards, safety equipment, and emergency protocols.
• Manage pool scheduling for private events, group lessons, recreational programs, etc.
• Plan, organize, and lead recreational programs, events, and activities for guests and groups.
• Monitor and manage budgets for pool and recreation operations, including staffing and supplies.
• Manage inventory, ordering, and control costs to maximize profitability.
• Assist in overseeing daily restaurant operations, including opening and closing procedures.
• Supervise and support front-of-house and back-of-house staff, ensuring adherence to company policies and standards
• Support the creation and quality assurance of daily service sequences through adherence to daily check lists and hands-on coaching.
• Actively support the development of team members through training, mentorship, and leadership.
• Handles all resident interactions with the highest level of hospitality and professionalism – accommodates special requests whenever possible; resolves resident complaints; assists residents in all inquiries. Responds to all resident requests in an accurate and timely manner, making recommendations based on local knowledge and residence protocol.