Pool Services Account Management Intern at Hastings Water Works, Inc

Eden Prairie, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

20.0

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Communication, Time Management, Attention to Detail, Initiative, Active Work, Pool Maintenance, Documentation, Field Work

Industry

Recreational Facilities

Description

Description Love being outdoors? Curious how customer relationships actually work behind the scenes? This summer internship gives you the best of both worlds — hands-on outdoor work and real exposure to account management, inspections, and customer communication. You won’t just be shadowing. You’ll be learning, doing, and contributing from day one. hat You’ll Be Doing Out in the Field (Most Days) Cruise a daily service route performing standard pool maintenance. Keep pools looking great while working safely and efficiently. Document what you see and communicate updates to the Account Manager team. Behind the Scenes (About 2 Days a Week) Help organize and document pool inspection items (yes, the details matter!). Support Account Managers with customer follow-ups, including: Visiting sites to check on specific issues Taking photos, gathering information, and creating clear summary notes Keep records organized so nothing falls through the cracks. What You’ll Learn How inspections really work (and how to prepare for them). How Account Managers communicate with customers and solve real problems. How service operations and customer relationships connect behind the scenes. What it’s like to balance field work with office responsibilities. Later in the summer, you’ll tag along on inspections and customer meetings to see the full picture. You’re a Great Fit If You: Like being active and don’t mind getting a little sun. Have a strong work ethic and like learning new things. Communicate clearly and pay attention to details. Can manage your time and take initiative. Have a valid driver’s license (route work required). Why This Internship Is Worth It Real-world experience — not just busy work. Mentorship from experienced Account Managers. A chance to build practical skills in service reporting and customer communication. Experience you can actually talk about in future interviews. Pay, Perks and Practical Details $20 per hour with a 35-45 hour work week; working 5-7 days a week. If selected for an interview, scheduling preferences will be discussed. Due to the nature of our business, flexibility in schedule is important. We start early in the pool business with start times ranging between 6-7 am. $30 monthly cell phone reimbursement Valid Driver's License is required with the option to drive a company vehicle or receive a $500 auto allowance and gas card for driving a personal vehicle. If driving a personal vehicle, proof of personal insurance will be required. Physically able to perform and lift up to 50lbs. Comfortable handling chemicals Work outdoors in variety of conditions (heat, rain, storm, etc.) Requirements This internship is designed for current college students who want real-world experience beyond the classroom in the aquatics industry. It’s a great fit for students who enjoy hands-on work and are curious about how operations, customer relationships, and service management actually function day to day. Be reliable and able to work 35–45 hours per week, including early mornings (start times between 6–7am) and 5–7 days per week Enjoy working outdoors in a variety of conditions, including heat, rain, and occasional storms Be physically able to lift up to 50 lbs and perform hands-on, active work Be comfortable handling pool chemicals and following safety procedures Have a valid driver’s license Ability to drive a company vehicle or use a personal vehicle with proof of insurance (auto allowance + gas card provided) Communicate clearly, both verbally and in writing Pay close attention to details and keep accurate records Take initiative, manage time well, and ask questions when needed Represent the company professionally when interacting with customers and on job sites

Responsibilities

The intern will perform standard pool maintenance and document updates for the Account Manager team. They will also assist with organizing inspection items and support customer follow-ups.