Position: General Virtual Assistant (Executive Assistant Focus)
Working Hours: US Business Hours
Hiring Company: We run customer service operations for e-commerce stores, providing customer service agents as well as customer service operation management and infrastructure improvements (workflow improvements, reporting, AI, etc.). We launched in 2015 with a fully remote team of 100+ employees in the Philippines (including Managers, Client Management, Sales, etc.) and a great culture.
About the Role: We are looking for a detail-oriented and proactive General Virtual Assistant with a strong background in Executive Assistance. In this role, you will provide high-level administrative support while managing various operational and project-based tasks. If you have experience with AI software, project management tools, and remote collaboration, we’d love to hear from you!

QUALIFICATIONS:

• 1+ years of experience as a Virtual Assistant with a focus on Executive Assistance
• Strong proficiency in AI tools (e.g., ChatGPT, Notion AI, Jasper, etc.)
• Experience managing project management tools like Asana, Trello, or ClickUp
• Excellent English communication skills (written and verbal)
• Strong organizational and time-management skills
• Ability to multitask and prioritize tasks efficiently
• Tech-savvy and comfortable using productivity software (Google Suite, Microsoft Office, Slack, etc.)
• Ability to work independently with minimal supervision

NICE-TO-HAVE SKILLS:

• Experience handling basic graphic design tasks (Canva, Adobe Express)
• Social media management experience

Qualifications Required: (* are required)

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• Remote work ready:

• stable high-speed internet with backup
• computer (laptop or desktop) with recommended quad-core CPU 2.5hgz+, RAM 8GB+, and dual monitor
• headset, mic, and webcam for meetings
• focused workspace.
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• Fluent in conversational English written and verbal.

• Ideally, at least 1 year of work-from-home experience

WHAT WE DON’T OFFER:

• All government-mandated benefits (SSS, PAGIBIG, PHILHEALTH). Our team pays them voluntarily.
• Company Equipment - You must already have or buy or upgrade your current one to meet our minimum requirements.

Executive Assistance (50%)

• Manage calendars (Google Calendar, Calendly) and schedule meetings
• Handle email management and correspondence
• Organize travel arrangements, expense reports, and itineraries
• Prepare reports, presentations, and meeting minutes
• Maintain confidentiality and handle sensitive information

General Operations Assistance (50%)

• Assist with data entry, research, and document preparation
• Manage and update project management tools (Asana, Trello, ClickUp, etc.)
• Handle basic bookkeeping or invoicing tasks
• Coordinate with different teams and stakeholders to ensure smooth workflow
• Provide customer support via email, chat, or social media (as needed)