ABOUT THE DEPARTMENT:

The Estates and Property Services Directorate is responsible for the delivery of the Estates and Infrastructure Strategy which covers the areas of major construction and refurbishment projects; facilities operation and space management, including timetabling and energy management. The Directorate aims to ensure that the quality, functionality and operation of the estate and its associated infrastructure meets the needs of its users and supports the activities of SOAS.
About the Role:
The Porter’s role is to ensure an effective and efficient operation of Porterage services within SOAS’ estate ensuring the health and safety of the SOAS environment for the students, staff and visitors. The Porter will work as part of a wider team within the maintenance and project team and will report to the Operations Manager. The post holder needs to be aware of the nature of the spaces and to be able to work with a diligent and professional attitude. The key purpose of the role is to carry out duties to ensure service level agreements are met. The post holder will also be required to support the maintenance and project team as and when operational needs require. The role holder will have a commitment to providing excellent customer service to enhance the Estate and the student experience alongside working with internal and external stakeholders and tenants on a regular basis.
Candidates will need a pleasant manner and to enjoy working with a wide variety of people. Experience of working with the Higher Education sector would be an advantage. Candidates should be able to demonstrate skills and a willingness to cope with a variety of routine and reactive tasks. The role also requires an ability to respond immediately to requests.
You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.

Please refer the Job description for details