JOB DESCRIPTION

Healthy outcomes start with positive patient experiences.

• 37.5hrs pw 06.00-14.00/14.00-22.00/22.00-06.00
• £13.13 per hour
• Location is Colchester Hospital and Ipswich Hospital (free access to park and ride)
• Drivers license essential

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: CO4 5JL
Please take the time to read the attached job description

WHAT YOU’LL DO:

• Deploy and supervise the portering team, ensuring effective allocation of duties and prioritisation of urgent requests across the hospital.
• Manage staff rotas and attendance, using systems such as Kronos for scheduling and sickness monitoring, including conducting return-to-work interviews.
• Ensure accurate use of the Teletracking system, overseeing task management and workflow to maintain service efficiency.
• Monitor service quality and compliance, undertaking regular audits and implementing corrective actions where standards are not met.
• Train and support new staff, delivering buddy shifts, job skills training, and ongoing competency reviews to ensure consistent performance.
• Maintain portering equipment and materials, ensuring proper storage, cleanliness, stock control, and prompt reporting of maintenance issues.
• Promote a safe and professional working environment, upholding Health & Safety standards, proper uniform policy, and respectful behaviour toward patients and staff.
• Support emergency and security protocols, assisting with fire duties and helicopter landings as directed by the hospital’s emergency procedures.

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You’ll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pa