DESIGN. DISRUPT. REPEAT.

Steampunk is seeking a Portfolio Business Operations Analyst who is excited with delivering solutions and outcomes. The ideal future Punk will thrive working with all levels of a company’s supporting teams (Finance, Contracts, HR, IT, Security) and our delivery/client focused Project and Program Managers and Directors in order to create efficient and effective business processes. The Punk will operate with latitude in performing duties related to delivery operations, contract management, administrative and logistical tracking, compliance/operational discipline, and staffing for our CBP portfolio of work. The Punk will also provide value-added input in developing new concepts, techniques, processes, and standards.
Contributions:

• Executes administrative-level project management, with the majority of time dedicated to supporting one specific CBP program but some time also supporting larger portfolio organization
• Duties related to supporting the specific CBP Program will include such things as:
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• helping to organize team data and resource pages (managing the program-wide Confluence space, updating specific pages as team processes change)

• updating presentation templates for consistent use across the program (for example, Sprint Review templates)
• keeping program-wide spreadsheets up to date (such as clearance trackers, risk registers, leave trackers)
• helping Program and Project Managers produce reporting documentation
• manage team equipment, working with government contacts to collect and ship Government Furnished Equipment (GFE)
• working to establish a clearer curriculum for program onboarding
• Conducts research, creates, and facilitates presentations, and collects and analyzes data to produce reports.
• Collaborates with program leaders to identify opportunities to streamline processes and develop new procedures that support the business unit/department.
• Provides excellent customer experience; researches, resolves, identifies and/or clarifies issues for internal/external customers.
• Uses programs and databases to track responses and identifies issues and recommends process improvements.
• Assists in planning, organizing, tracking, and implementing projects in support of program leadership.
• Analyzes current processes and systems; and develops, tests, implements improvement initiatives and documents.
• Work with a multi-disciplinary team of contracts, finance, operations, human resources, and delivery team members to identify, solve, implement, and assist in the improvement of business processes, procedures, and methods.
  Qualifications: