SKILLS:

• Portfolio strategy and lifecycle management
• Learning pathway development
• Industry and labor market analysis
• Stakeholder relationship building (internal and external)
• Use of analytics platforms, dashboards, and qualitative data to monitor learner and faculty performance

EDUCATION:

• Terminal degree from an accredited institution required, in a relevant academic or industry-related field.

EXPERIENCE:

• Demonstrated ability to get things done. At least 10 years of combined experience in higher education, workforce education, and related business, industry, or government roles. Demonstrated success working across academic and operational teams, and with external partners to align education with labor market needs.

PREFERRED EXPERIENCE REQUIREMENTS:

• Experience in portfolio leadership across multiple credential types (degree and non-degree)
• Experience with online and hybrid learning environments, including online teaching experience
• Familiarity with workforce and adult education models
• Evidence of commitment to equity and learner-centered design

• Establishes and leads the intellectual and strategic direction and priorities for a portfolio of learning experiences, maintaining strong awareness of and alignment to required and emergent employer/industry knowledge, skills, abilities, and dispositions.
• Identifies and ensures stackability of the skills-based learning experiences in the portfolio, deliberately mapping pathways including non-credit, micro-credential, professional, and workforce development experiences through academic courses, certificates, and degrees.
• Develops relationships with industry and community partners, including employers, professional organizations, certification bodies, and other universities and community colleges to ensure curriculum alignment and emerging relevance.
• Remains connected to and conversant in national discussions about the post-secondary education landscape, learner outcomes, workforce needs, and educational innovations specifically in the disciplines and industries germane to their portfolio of learning experiences.
• Identifies new technologies, theories, and approaches within the relevant field/discipline (e.g. GIS platforms, VoiceThread, Adobe Creative Cloud, uCertify, Dumpit, Oracle Crystal Ball, etc.) to enhance learner preparation for the workforce and the quality of the learning experience.
• Innovates and collaborates with university stakeholders on ways to validate and credential diverse forms of prior learning and contributes to new credentialing models.
• Works with Product Management to evolve the portfolio based on labor market and learner demand, ensuring stackable, scalable, and timely offerings.
• Collaborates with departments and offices across the global university to deliver a best-inclass learner experience, including surrounding the learner in support from both academic and nonacademic vantage points, enhancing learner engagement, and resolving learner issues and grievances, leading to higher levels of learner success.
• Working collaboratively across the university, optimizes the quality and performance of learning experiences through collaborative, data-driven activities and initiatives to ensure a high-quality portfolio of learning experiences, including measures of learner satisfaction, engagement, learning, and the learner experience as drivers of learner success, persistence, retention, and completion.
• Monitors and assesses portfolio performance through data and analytics, identifying opportunities for improvement and innovation.
• Uses market and audience research for Product Management to assess portfolio performance in terms of the national post-secondary and employer markets and identify appropriate learning experiences to start, stop, and continue.
• With the support and collaboration of Student Affairs, identifies appropriate academic support services.
• With the support and collaboration of the Office of Community Engagement and Opportunity and other teams across the institution, monitors learner satisfaction, engagement, learning, success, persistence, retention, and completion by learner demographic groups with an explicit focus on eliminating achievement gaps and improving outcomes for learners from historically marginalized communities.
• Collaborates with key stakeholders (Integrative Learning Design (ILD) and the Center for Institutional Effectiveness (CIE)) in the use of assignment-, course-, faculty-, and program level data to identify and initiate targeted and deliberate improvements to both the design and delivery of learning experiences. •
• Partners with ILD to plan and convene Product Design Summits through which product vision, strategic direction, and alignment with employer/industry knowledge, skills, abilities, and dispositions are defined.
• Approves appropriate, industry leading SMEs to develop learning and curriculum content and collaborates with ILD in the revision of learning experiences, including course and program content, selection of learning resources, and design of learning assessments.
• Facilitates a global community of faculty, ensuring faculty are optimally prepared and supported to facilitate the learning experiences for which they are hired, to include maintaining fidelity to the curriculum while adding richness and value to the learning experience through the specific and deliberate inclusion of their applied, industry experiences
• Partners with the Faculty Affairs and Scheduling Team (FAST) to monitor teaching performance, provide coaching support, ensure alignment with instructional standards, and ensures that adjunct faculty provide a learning experience that meets learner needs, to include identifying and effectively addressing individual learner needs and issues, connecting learners with appropriate academic and social-emotional support services, and delivering personalized, timely, and substantive feedback and responses to learner assessments and questions.
• Convenes portfolio team meetings, maintains communications infrastructure (e.g., Program Hub, Course Announcements, SharePoint), and fosters a connected community of practice to ensure all faculty are abreast of changes in courses, program, and other learner experiences.
• Serves as national and international university spokesperson and point person for highly effective learner experience practices that result in learner acquisition of the skills and areas of study in their portfolio.
• May be required to teach, facilitate seminars, contribute to content and learning object development and curation, serve on committees, contribute to institutional initiatives, and perform other job-related duties as assigned.