Portfolio Group Reservations Manager at Accor

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Group Reservations Management, Handling Contracted Group Bookings, Correspondence, Rooming List Facilitation, Team Leadership, Data Entry, Reporting, Hotel Systems Usage, Sales Collaboration, Revenue Team Collaboration, Loyalty Program Promotion, Attention to Detail, Proactive Approach, Solution-Focused Approach, Communication, Relationship Building

Industry

Hospitality

Description

Company Description Are you passionate about delivering exception guest experiences? Skilled at managing group bookings from start to finish? We are looking for a detail orientated and proactive Group Reservations Manager to support the Salter Brothers Accor Portfolio of 11 hotels. If you're ready to bring your hospitality expertise to a growing team with big ambitions - we want to hear from you. About Us: Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We’re so much more than hotels — we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups Job Description As our Portfolio Group Reservations Manager, you will play a pivotal role in the success of group bookings for our Portfolio. Your responsibilities will include: Handling contracted group reservations, from receipt of inquiry, correspondence and any required follow up Obtaining rooming lists & facilitating a smooth handover between client & hotel management Leading and supporting our Group Reservation Coordinators in their daily tasks, empowering them to excel in their roles Ensuring accurate data entry and reporting using hotel systems. Working closely with our sales and revenue teams to identify group business opportunities Staying up to date with and promoting the ALL Live Limitless loyalty program Qualifications We seek a candidate who combines enthusiasm with attention to detail. Our ideal candidate will possess: Previous group reservations experience in the Hotel industry A passion for leading people and service orientated mindset Confident, clear & engaging communication, relationship & networking skills A high level of organisational & prioritisation skills A proactive, solution-focused approach Full valid Australian working rights The availability to work 38 hours per week Additional Information What’s in it for you An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor Career mobility opportunities within our International Hotel Group Global perks in hotels and Accor partners Fun, supportive, and collaborative working environment Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note, you will require full working rights in Australia to be eligible for this position. Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Portfolio Group Reservations Manager will manage contracted group reservations from inquiry to follow-up, including obtaining rooming lists and ensuring smooth handover to hotel management. This role also involves leading and supporting Group Reservation Coordinators, ensuring accurate data entry, and collaborating with sales and revenue teams.