Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones
Manages a P&L view at contract level across VOIS/tVOIS throughout deal lifecycle (from qualification to delivery to renewal) for that portfolio
Understand the client’s business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients
Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends
Build long standing relationships with the customer
Help originate deals or competitive RFP responses based on defined commercial pathways
Support the Customer Account Lead in the overall account agenda and priorities
Implement the strategic roadmap and priorities set by the Customer Account Lead, and use that to grow their book of business within the portfolio of work
Bring together different Service line leads within their portfolio of work
Drive innovative deal constructs and solutions to grow the business
Co-create with the customer shaping deals and solutions to deliver the innovation, transformation agenda and next step change of offerings
Strong knowledge of sales, account management, and commercial operations processes
Experience of leadership in sales, account management and commercial operations
Ability to take commercial trade-off decisions
Ability to build trusted senior client relationships as well as internally with senior service line leaders
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