ABOUT INFOSYS:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next
Role : Portfolio Manager
Location : Sydney, Australia
Salary Range : AUD 162,291 - 185,667 (Annual Gross)
Please Note: The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Roles and Responsibilities:

• Overall accountable for Client Service Delivery for the assigned Portfolio
• Relationship management with customer ‘Head of’ and ‘ASM’
• Management and SLA Reporting
• Risk Management
• Develop and enhance a deep domain understanding of the Portfolio
• Share learning with rest of the Portfolio and the team

Skills /Competencies:

• Essential:
• Client Satisfaction Index
• Employee Satisfaction Index
• Relationship Mapping
• SLA and Metrics Compliance
• Internal IS Systems Accuracy
• Level of Domain understanding of the Portfolio
• Innovative value addition to the client
• Required Qualifications:
• Bachelor’s degree or foreign equivalent required from an accredited institution
• At least 15 years of Information Technology experience
• At least 5 years of experience in directing and driving large portfolios
• Additional Skills:
• Strong Leadership
• Strategic Thinking
• Coordinating & Directing
• Proficiency in Communication
• Quality, Risk, and Scope Management
• Continuous process improvement
• Customer Satisfaction Measurement techniques
• Building and measuring the key performance indicators
• Change Management
• Influencing & Negotiating
• Knowledge and preferably working experience of Cloud services, Private Clouds
• PMP / Prince 2 / Agile certified professional
• Experience and desire to work in a Global delivery environment
• Australia Citizen or Permanent Resident

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

• Overall accountable for Client Service Delivery for the assigned Portfolio
• Relationship management with customer ‘Head of’ and ‘ASM’
• Management and SLA Reporting
• Risk Management
• Develop and enhance a deep domain understanding of the Portfolio
• Share learning with rest of the Portfolio and the tea