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Portuguese speaking Customer Agent for Dyson - Work In Greece - Paid Reloca at Mercier Consultancy Group

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Portuguese Fluency, Customer Service, English Proficiency, CRM Software, Communication Skills, Interpersonal Skills, Problem Solving, Technical Support, Digital Communication Tools

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is seeking a Portuguese Speaking Customer Agent to support Dyson operations in Greece. This role offers a paid relocation package and is ideal for individuals fluent in Portuguese who are committed to providing excellent customer service. As a Customer Agent, you will assist Portuguese-speaking customers with their inquiries, ensuring a positive and professional experience with Dyson products. Key Responsibilities Provide exceptional customer service to Portuguese-speaking clients via phone, email, and chat. Handle inquiries related to Dyson products, orders, warranties, and technical support. Resolve customer issues and complaints efficiently while maintaining a high level of professionalism. Document all customer interactions accurately within the CRM system. Collaborate with internal teams to enhance customer satisfaction and service quality. Stay informed about Dyson products, promotions, and company policies. Fluency in Portuguese (spoken and written) is mandatory; proficiency in English is an advantage. Experience in customer service or related roles is preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced, customer-oriented environment. Familiarity with CRM software and digital communication tools. Positive attitude, adaptability, and problem-solving skills. Willingness to relocate to Greece with full relocation support provided. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide exceptional customer support to Portuguese-speaking clients via phone, email, and chat regarding Dyson products and orders. Resolve customer complaints efficiently and document all interactions within the CRM system.