Portuguese Speaking Customer Service For An American Multinational Financia at Patrique Mercier Recruitment

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Portuguese, Strong English Communication Skills, Customer Service, Financial Products Knowledge, Analytical Skills, Detail-Oriented Mindset, Communication Abilities, Interpersonal Abilities, Organizational Skills, Problem-Solving, Proactive Communication, Collaboration, Training Participation, Customer Relationship Building

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Portuguese Speaking Customer Service Representative for an American multinational financial company. This role is an excellent chance to join a leading organization where you will play a vital role in delivering exceptional customer support to Portuguese-speaking clients. As a key member of the team, you will assist customers with their inquiries, providing valuable information and solutions related to financial products and services. If you are passionate about finance and dedicated to offering stellar customer service, we encourage you to apply and become a part of this dynamic environment. Key Responsibilities Provide high-quality customer service in Portuguese, assisting clients with inquiries regarding financial products and services. Resolve customer issues and concerns effectively, ensuring a positive experience throughout their interactions. Maintain accurate and detailed records of customer interactions, transactions, and inquiries in the company's CRM system. Collaborate with other departments to address complex customer issues and escalate when necessary. Stay informed about relevant products, regulatory changes, and market trends to provide up-to-date information to customers. Engage in proactive communication with customers to ensure their needs are being met and foster strong relationships. Participate in training and development initiatives to enhance your knowledge of financial services and customer support techniques. Fluency in Portuguese and strong English communication skills, both written and spoken. Previous experience in customer service, preferably in the financial sector or related industries, is highly desirable. Strong analytical skills and a detail-oriented mindset to manage customer inquiries effectively. Excellent communication and interpersonal abilities to engage professionally with clients. Able to navigate multiple tasks and prioritize effectively in a fast-paced environment. Attention to detail and strong organizational skills for maintaining accurate customer records. A commitment to providing excellent customer service and building lasting customer relationships. Performance bonus. Transportation bonus. Private health care benefits 2 additional salaries per year. Fully paid training by certified instructors

Responsibilities

Provide high-quality customer service in Portuguese, assisting clients with inquiries regarding financial products and services. Resolve customer issues and concerns effectively, ensuring a positive experience throughout their interactions.