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Portuguese Speaking Customer Service for Consumer Electronics Company in Gr at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Portuguese, Customer Service, Technical Support, Problem-Solving, Communication Skills, Multitasking, CRM Software, Computer Applications, Passion For Technology, Customer Satisfaction

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to announce a position for Portuguese Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This opportunity is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer service. As a customer service representative, you will assist clients in Portuguese, helping them with inquiries regarding consumer electronics products and services. Key Responsibilities Handle customer inquiries related to consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Portuguese. Assist customers with order placements, returns, and modifications while ensuring a smooth customer experience. Provide troubleshooting assistance and technical support for electronic devices. Document all customer interactions accurately within the CRM system. Collaborate with technical support and product teams to relay customer feedback and enhance service delivery. Stay informed about new products, trends, and updates within the consumer electronics industry. Fluency in Portuguese (both written and spoken) is essential; knowledge of English and/or Greek is a plus. Prior experience in customer service, particularly in the consumer electronics sector, is preferred. Strong communication skills and a passion for technology and customer satisfaction. Excellent problem-solving abilities and a calm demeanor when resolving customer issues. Ability to multitask and handle multiple inquiries in a fast-paced environment. Proficiency in using customer service software and common computer applications. Willingness to work flexible hours, including evenings and weekends as needed. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Assist clients in Portuguese with inquiries regarding consumer electronics products and services. Handle customer inquiries, provide troubleshooting assistance, and document interactions accurately.