Portuguese Speaking Customer Service for Renewable Energy industry at Patrique Mercier Recruitment

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

0.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in Portuguese, Fluency in English, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Organizational Skills, Detail-Oriented, Customer-Centric Approach, Proficiency in Customer Service Software, Microsoft Office Applications, Interest in Renewable Energy, Interest in Sustainability

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Renewable Energy industry. This position is perfect for individuals passionate about sustainability and energy solutions, looking to make a positive impact while providing exceptional service to clients. Responsibilities Deliver outstanding customer support to Portuguese-speaking clients via phone, email, and chat regarding renewable energy products and services. Assist customers with inquiries about installations, maintenance, tariffs, and the benefits of renewable energy solutions. Handle customer complaints professionally, providing effective resolutions while ensuring customer satisfaction. Collaborate with internal teams to address technical queries and improve customer experience. Maintain comprehensive knowledge of the company's renewable energy offerings and industry trends. Document customer interactions meticulously and maintain organized service records for continuous improvement. Promote the company's services and encourage clients to embrace sustainable energy solutions. Fluency in Portuguese and English, both written and spoken. Experience in customer service, preferably within the renewable energy or environmental sector. Excellent communication and interpersonal skills with a customer-centric approach. Strong problem-solving skills and the ability to work under pressure. Proficiency in customer service software and Microsoft Office applications. Detail-oriented with strong organizational skills. A genuine interest in renewable energy and sustainability initiatives. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package ( flight, transfer and hotel ) Free Greek Lessons, discounts and other perks

Responsibilities

Deliver outstanding customer support to Portuguese-speaking clients regarding renewable energy products and services. Assist customers with inquiries and handle complaints while collaborating with internal teams to improve customer experience.