Position details at Tasmanian Government

, Trentino – Alto Adige/Südtirol, Italy -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Complaint management, Triage, Data analysis, Research, Report writing, Case management, Stakeholder engagement, Regulatory compliance, Communication, Database management, Auditing, Confidentiality

Industry

Government Administration

Description

HOURS PER FORTNIGHT 73.50 hours per fortnight - flexible options available. DUTIES * Facilitate the Commission’s misconduct matter management process, particularly by: * identifying key issues and allegations in complaints * triaging complaints * undertaking analysis and research as required * triaging notifications and referred matters * preparing correspondence. * Conduct assessments and audits and prepare reports related to misconduct matters in accordance with the Act (and applicable policies, practices and procedures). * Manage and monitor information and records about misconduct matters on the Commission’s complaints management system and other relevant databases. * Maintain effective communication and relationships with colleagues, complainants, public officers and public authorities, including liaison with senior public officers to obtain relevant information. * Other duties relevant to the Complaints and Oversight Unit as required by the Director, Complaints and Oversight, including assisting with the Commission’s educative and prevention function. ESSENTIAL REQUIREMENTS The successful appointee must satisfy: * A security vetting process to obtain Baseline security clearance (access to classified information and resources up to and including PROTECTED). This process requires the Australian Government Security Vetting Agency to collect personal information to assess suitability. Australian citizenship is a requirement of security vetting. * A pre-employment check about any disciplinary or managerial action in any previous employment. * Identification check. DESIRABLE REQUIREMENTS * Experience in utilising and maintaining an electronic case management system/database. * Experience working in a legal, regulatory, complaints and/or confidential environment. PRE-EMPLOYMENT CHECKS The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. The following checks are to be conducted: 1. Pre-employment (National Police Record) checks for: Arson and fire setting, violent crimes and crimes against the person, sex-related offences, drug and alcohol related offences, crimes involving dishonesty, deception and/or conspiracy, making false declarations, malicious damage and destruction to property, serious traffic offences, crimes against public order or relating to the Administration of Law and Justice, Executive or the Legislative Power. 2. Disciplinary action in previous employment. 3. Identification check. DOWNLOAD THE STATEMENT OF DUTIES AND ANY ASSOCIATED DOCUMENTS Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] Statement of Duties - Complaints and Oversight Officer - Sept 2025.docx [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMt-I2UenNH1S9H2txa9jJq2LlFxCdVJQF6dC0LF-jihFTaQxyRQycBJowIkoMLh2ZwW-EyEQNL9U81zW8docJgSaBpiND-VX4d9oKnigu_rj2J5n5QEWxSohF_GPW0JwHgl9VYXTe_TZe8l_pULq1RUA%7e%7e] Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] Statement of Duties - Complaints and Oversight Officer - Sept 2025.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMt4Kq4DsotULVcvY7zhU2OFj6N42f0OBbges0NoWImKmoxtZZOLDIdwHWaQmQOUDhMo6jHW0rW8m1r0YNsu_d55GxLsbH260QxlKTdyGESxezQZjYsC6qSHqd3LjgjBLItXCcG6Ch7zW1rO0dKGXv45A%7e%7e] Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] Information for Applicants - Integrity Commission - July 2022.docx [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtPG8kjyE2haHXiZnm0bv-3XxPL59Q8mZyhwLXbJnGEH6eqZ5OKYJCkx-ZCU3oqTxnD19V2N4Z3Q1uGPtcjlFpA9WYTRpDouuYJNGgxAYur_sFoa3j3Q9LE-ZGBbBQi7zKj8tCHr-26AitOzR6Yh1ATA%7e%7e] Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] Information for Applicants - Integrity Commission - July 2022.pdf [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtqNSCS5kwBT66f5IdEZlJxPYiTrnzZvB37hGWL6bYUMxNyIBjTBTH03c9Y0WgU21KGbN0jri3g1z5EiMV0h1q2qzTDBSG3IbzlE_sqJN76pDrXM1xq1IFrOTuqBlbE4aQM7usw_alXSNENRtZ_BjgCg%7e%7e] HOW TO APPLY Online applications are preferred, please select the 'Apply Now' button. You will be prompted to complete an online application form and to attach your cover letter, curriculum vitae and a maximum two-page statement of suitability for the position. Please note, attachments must be in Microsoft Word or PDF format. If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 3652. FOR MORE INFORMATION Scott Nicol Principal Investigator Scott.Nicol@integrity.tas.gov.au [Scott.Nicol@integrity.tas.gov.au] Phone: 1300 720 289 We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people. The Integrity Commission supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated to participate in an interview or recruitment activity, you can include this information with your application . We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

Responsibilities

The officer will facilitate the misconduct matter management process by triaging complaints, conducting assessments, and preparing reports. They will also maintain effective relationships with stakeholders and manage information within the Commission's databases.