Position details at Tasmanian Government

Meriden, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

94263.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business administration, Project management, Information management, Service management, Data collection, Process improvement, Customer service, Stakeholder engagement, Financial reporting, Procurement, Human resources support, Training delivery, Documentation maintenance, Change management, Business analysis

Industry

Government Administration

Description

The Team: Digital Enterprise Services support corporate applications for the Department of Health. Overseeing a portfolio of several dozen systems, operations are aligned with HealthICT best practice methodologies. System support is provided at several levels, tracked and monitored using centralised interaction management systems. The Role: The role delivers a range of business and/or project activities that enhance service delivery to achieve results. Within this context the role: * Develops and provides advice, guidance, and support in one or more of the following: business improvement; customer service; event and/or learning management; information management; data collection and processing; business administration and/or project activities. * Works collaboratively within, and across, teams and with stakeholders to meet agreed briefs and branch service standards. You will need to: * Provide business advice, services and support that meet customer requirements and improve the customer experience. Activities may encompass project management activities; performing information management or service management tasks; logging issues; actioning financial, procurement and human resources requirements; facilitating professional learning and other events; supporting the implementation of change initiatives; assisting customers with enquiries; and/or business as usual (BAU). * Implement operational service delivery, process improvements and business solutions including the preparation and maintenance of supporting documentation. Facilitate others to better understand and utilise branch processes and procedures, including delivering training as required. Deliver support and services in accordance with service level agreements, standards, or business requirements. * Work with one or more teams to support the delivery of project outcomes or BAU. Contribute to preparation, update and distribution of documentation including plans, reports, correspondence, meeting agendas and minutes, financial, procurement and human resources reports. Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application. Details of appointment: Permanent day worker working 76 hours per fortnight *notwithstanding hours to be negotiated with the successful applicant. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies. Salary: $81,915 to $94,263 per annum. Our Employer 12% superannuation contribution is on top of this amount. * Salary range is in accordance with Public Sector Unions Wages Agreement 2022. Eligibility: Note: - Please refer to the Application Guide for more information of pre-employment check. Download the Statement of Duties and any Associated Documents We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance. Statement of Duties: * Generic Business Officer Band 4 (July 2023) CSU (2).docx [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtlcWjePd77n26s0g2i_HizzhOICxtWL6VkY7uPD2yKyhtV3ssEoezRfZ11EQiPN8qk9anhr-YMTWLJNZG-OWFbBjC_DAaEPtTL7wB1cpAcBfM9Va5lr_0npjT5KGOGxsM4ryF7xZF76OnNocpAz2FbQ%7e%7e] Application Guide: * Department of Health - Applicant Guide Sep 2024.docx [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMt7xNC1zRepzGVOcuhit-x_X05VsmEKgKgv-f7xtnolffFPr1YTeLthzIcS-4Y5fbPyNCErFrLa6BCdWj60jsHOaCgvyn3x2vO4WcUfx125gCEhtM0JPoEm2cdK_roMhjKfg7hWut2Bpw3UmYgtxQhXA%7e%7e] How to apply: Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered. You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required. For more information: Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy. Marcin Gadzinski Manager, Business Systems Marcin.Gadzinski@health.tas.gov.au What it is like working at the Department of Health? Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Make It Tasmania | Move for a great lifestyle [https://makeittasmania.com.au/] One Health Podcast - Spotify [https://open.spotify.com/show/1exxefRfdL4bmGiKhalgvw] One Health Podcast - Apple [https://podcasts.apple.com/us/podcast/one-health-podcast/id1737709275] Tasmanian Health Careers | Tasmanian [https://tasmanian.com.au/health/] Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023). Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Responsibilities

The role delivers business and project activities to enhance service delivery, including providing advice, guidance, and support across various administrative and operational functions. You will work collaboratively with teams and stakeholders to implement process improvements and ensure service standards are met.