Position details at Tasmanian Government

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

97915.0

Posted On

29 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Enterprise Networking, Communications Support, Troubleshooting, Incident Management, Service Request Handling, Technical Documentation, Stakeholder Liaison, Vendor Coordination, Infrastructure Support, Connectivity Services

Industry

Government Administration

Description

[https://publicstorage.dc2.pageuppeople.com/384/ProviderAsset/scribble/fd013efa-0417-4a66-801f-47ba58ae41af.jpg] THE TEAM Digital Infrastructure Services provides the foundational technology platforms that keep Tasmania’s public health system connected, secure and operational. The team delivers and supports enterprise data centres, compute and storage platforms, virtualisation, data protection, network connectivity, Wi‑Fi and core infrastructure services that underpin clinical, corporate and business systems across the state. Working in a complex 24×7 always-on health environment, the team plays a critical role in service reliability, cyber resilience, asset lifecycle management, infrastructure modernisation, and the delivery of technology that directly supports frontline care. This is your opportunity to join a high-performing team delivering Digital Infrastructure services to hospitals, health facilities, clinicians, staff and the Tasmanian community. THE ROLE Join Digital Infrastructure Services and help support the network and communications services that keep Tasmania’s public health system connected, secure and operational. In this entry-level role, you will assist with the day-to-day support of enterprise network, communications, Wi‑Fi and connectivity services across a large 24×7 health environment. Working with an experienced team, you will support incidents and service requests, assist with troubleshooting, maintain documentation, liaise with stakeholders, and coordinate with vendors and service providers. This is a great opportunity for someone early in their ICT career to build practical experience in enterprise networking and communications while contributing to services that directly support hospitals, clinicians, staff and the Tasmanian community. YOU WILL NEED * A sound foundation in IT and networking concepts, with an interest in communications, connectivity and infrastructure support. * The ability to support service delivery, including troubleshooting issues, assisting with incidents and service requests, and working effectively with team members, vendors and service providers. * Strong communication, teamwork and organisational skills, with the ability to follow documented processes and work effectively in a busy environment with competing priorities. Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application. DETAILS OF APPOINTMENT Permanent full time, day worker (with on call) position, working 76 hours per fortnight, commencing as soon as possible. *Notwithstanding hours to be negotiated with the successful applicant. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies. SALARY $68,854 to $97,915 per annum. Our Employer 12% superannuation contribution is on top of this amount. * Salary range is in accordance with Public Sector Unions Wages Agreement 2025. BENEFITS AVAILABLE TO ELIGIBLE CANDIDATES * A range of leave entitlements, including study leave and Professional Development Support. * Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family. More information about our Employee Benefits can be found here [https://www.health.tas.gov.au/careers/employee-benefits] ELIGIBILITY Applicants should note the following criteria are desirable: * Tertiary qualifications in computer science or a related discipline * Current Driver’s Licence Note: - Please refer to the Application Guide for more information of pre-employment check. Position Features: * Some regular out of hours work, to meet specific needs or deadlines, may be required * Participation in an oncall roster may be required * Intrastate and interstate travel may be required DOWNLOAD THE STATEMENT OF DUTIES AND ANY ASSOCIATED DOCUMENTS We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance. Statement of Duties: * IT Officer (Digital Infrastructure) ict1tch (WORD) [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtpxzHQkDUaZ_iv2NLRrbun66eRzhpR9aqUhcZGBu_iXdoNNldkzPEQqM8AYVQEKMAY6HjgHfZdfPJSrguDbi-Av8Oda4HH0YcEn5jUfLXDDlJ5qiOJwrlaUuAJdJSjaivKfVe-6Zbosz49ggDb-lokg%7e%7e] Application Guide: * Applicant Guide (WORD) [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMt5zP2DDrlb__JL5Qa24kA9mtqzGOFoT2s_hV5rfW6EyvXuyVAN9rQXx-5lPZyS2jIP_KwvT-8GBXX7mE71UNWEVgtxiUvpt7G-v113qzvdqyRkXsMtvc4czmuZj8cb6_M_lujC2hKi2KZhxA8P0X90w%7e%7e] HOW TO APPLY Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered. You will be prompted to complete a Maximum 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required. In addition to your application, please provide a response to the two questions in the application process (maximum one page per question). Responses should use specific examples and focus on your role, actions, decision-making and outcomes achieved. *Applications from Recruitment agencies will not be accepted for this role FOR MORE INFORMATION Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy. Name: Tim Jackson Position: Manager Network Communications Phone number: 0476 356 944 Email address: timothy.jackson@health.tas.gov.au WHAT IT IS LIKE WORKING AT THE DEPARTMENT OF HEALTH? Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Move to Tasmania | Tasmanian [https://tasmanian.com.au/live/move-to-tasmania/] One Health Podcast - Spotify [https://open.spotify.com/show/1exxefRfdL4bmGiKhalgvw] One Health Podcast - Apple [https://podcasts.apple.com/us/podcast/one-health-podcast/id1737709275] Tasmanian Health Careers | Tasmanian [https://tasmanian.com.au/health/] Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023). Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Responsibilities

Provide day-to-day support for enterprise network, communications, and Wi-Fi services within a 24/7 health environment. Assist with troubleshooting incidents, maintaining documentation, and coordinating with vendors to ensure service reliability.