Post Launch Delivery Specialist at Dyson

Johor Bahru, Johor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change Request Analysis, Stakeholder Management, Process Mapping, Problem Solving, Workload Prioritization, Communication Skills, Teamcenter, Product Change Management, Supply Chain Coordination, Customer Service Analysis

Industry

electrical;Appliances;and Electronics Manufacturing

Description

About us The Global Manufacturing and Beauty Operations team delivers manufacturing technology and solutions for the mass production of Dyson’s innovative product technology through partnership with our design, quality and commercial organisations, as well as with our suppliers and contract manufacturers. Our operations team continuously drives reductions in our supply costs, and improvements in our quality and delivery performance ensuring our products are delivered on time to our customers with the highest standards. About the role To assist Market Delivery Manager reviewing Change Requests, analysing any impact for Customer Service. To evaluate Technical Service Bulletin requests from global teams and post launch End of Supply/Retirement process. Key Responsibilities: Track and Analyze Change Requests (CPM/NPD changes) weekly agendas. Review Post Launch changes and implementation into Markets (Quality fixes to prevent exchanges). Work with Supply chain and Customer function on End of Life and End of Supply requests. Stakeholder & Interactions: Engineering Commercial Refurb Service Design Quality Operations SKU Team Customer Service teams Supply Chain Typical Weekly Activities: Track and Analyze Change Requests Update Comms tracker and prioritise what to release when Liaise with Supply Chain on End of Supply requests Generate Process mapping for the Team Success Measures: Effective prioritisation of workload Strong collaboration with cross-functional teams Delivery of accurate work within required time frames About you Ability to work independently and collaboratively Strong workload prioritization. Strong problem solving skills in order to adapt to changes Excellent communication skills with colleagues in different countries. Ability to manage shifting priorities. Systems knowledge - Product and Product Change knowledge and or Teamcenter knowledge. Benefits Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition. #LI-AK Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.

Responsibilities

The role involves tracking and analyzing change requests to evaluate impacts on customer service and technical service bulletins. It also requires coordinating with supply chain and customer functions regarding end-of-life and end-of-supply processes.