CUSTOMER SERVICE ASSISTANT – CLYDEBANK POST OFFICE

Job Type: Part-time
Hours: 25 hours per week
Location: Clydebank Post Office
Salary: £12.30 per hour
Start Date: Within the next few weeks

ABOUT THE ROLE

We’re looking for an experienced, proactive, and reliable Customer Service Assistant to join our friendly team at Clydebank Post Office. This is a fast-paced, customer-facing role ideal for someone who thrives on delivering exceptional service and enjoys working with the public.

KEY RESPONSIBILITIES

• Deliver first-class customer service across all Post Office services
• Advise customers on postal options to suit their needs
• Handle transactions for pensions, benefits, bill payments, and foreign exchange
• Carry out business and personal banking transactions
• Process passport applications and DVLA services
• Sell high-quality greeting cards and gifts
• Replenish and merchandise stock (cards, gifts, stationery)
• Reconcile stock and cash accurately
• Maintain shop floor cleanliness and comply with security procedures