POST OFFICE MANAGER - GRANTHAM

Location: Dysart Road Post Office, Grantham
£27,500 per annum plus great benefits
Permanent
We’re looking for a post office manager to join our team in LOCATION. As well as a strong product offering in our food stores, we’ve also got a great post office service in over 350 stores across the country. Our branches are an integral part to not just our business, but the local community too.
As a post office manager, you’ll be responsible for the whole post office operation. We’ll look for you inspire, coach and create a collaborative working partnership with colleagues in the post office and store. If you can bring a combination of post office experience we need, as well as amazing customer service skills, we can offer you a great opportunity to be part of a business that really does put people at the heart of its strategy.

WHAT YOU’LL DO:

• develop, lead and inspire a team of post office clerks
• make sure the branch is safe, legal and operational, complying with all legal compliance regulatory procedures and processes
• report on balance, cash and sales
• drive commercial growth, engaging the team and communicating performance
• role model what great customer service looks like to our colleagues
• build enthusiasm with your team and help develop external relationships and involvement in the local community
• support and build strong working relationships with colleagues in the food store

THIS ROLE WOULD SUIT PEOPLE WHO HAVE:

• previously worked in a post office, managing legal compliance
• previous experience of working in a fast-paced customer service environment, preferably in retail
• proven experience managing or supervising a team, focusing on development and performance
• knowledge of Horizon system e.g. cash and stock control systems and workforce planning tools
• strong communication and organisation skills
• a focus on continuous improvement whilst managing a budget
• a real passion for working with the local community