Post Production Lead at Merchology

Mechanicsburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

24.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Post Operations, Shipping Operations, Problem Solving, Communication, Team Training, Process Adherence, Time Management, Delegation, Leadership, Productivity Management, Safety Management, Quality Control, NetSuite, HubSpot, Microsoft Office Suite, Bilingual English/Spanish

Industry

Retail Apparel and Fashion

Description

Description Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world. Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. Merchology is “customer logos + brands they love.” It’s pure brand awesomeness! We are family-owned, people-powered, and we are adding to our #MerchFam. Come see why we are a three-time Star Tribune Top Workplaces award winner! Merchology seeks a Post Production Lead to join our Operations team. Reporting to the Operations Supervisor, The Post Production Lead is responsible for overseeing their department through scheduling and providing work direction for staff to assure proper workflow that successfully meets company cost, quality, and delivery objectives. This role is also the team primary contact for communication with other warehouse departments and office staff. Shift: First (6:00am to 2:30pm) plus occasional OT PRIMARY RESPONSIBILITIES A successful Post Production Lead will: Take ownership and accountability for all safety and quality incidents within your area of responsibility. Schedule work and provide direction to others on the team. Communicate constantly by emails and tickets about the status of orders between CSS, Sales and Operations. Train and develop team members to documented processes. Identify problems, develop solutions, and implement change when necessary. Lead staff through proactive decisions and assuring maximum productivity. Foster a culture of respect and care for people by demonstrating trust, respect, and support for all members of the team. Inspire, influence, and guide others to participate in common goals. Solicit input from others, keep team members informed, and give timely feedback regarding performance. Manage time effectively, delegate and empower others to manage increasing workload as needed. Assist with all other tasks as needed. Requirements REQUIRED QUALIFICATIONS Proficiency in post and shipping operations Analyze information, problem-solve, and make decisions. English speaking and able to communicate effectively with co-workers, management, and external contacts. Computer Skills: NetSuite, HubSpot, Microsoft Office Suite (Outlook, Word, Excel) proficiency Ability to follow processes with written procedures (WIs & Tis) PREFERRED QUALIFICATIONS Bilingual English/Spanish Experience working in a warehouse setting WHAT WE OFFER In addition to an outstanding creative culture, authentically nice people, and interesting work, we have: The pay range for this role is $21.00 to $24.00 per hour Generous PTO (18 days per year) 8 company-paid holidays Hybrid work schedule for select departments 40 hours of paid volunteer time 401(k) with match Medical and dental insurance options, FSA, and HSA Company-paid life insurance and short-term disability Company-sponsored social events Premium brand partner discounts Employee-led Committees in Social Events, Wellness, DE&I and Giveback LOCATION 5045 Ritter Road, Mechanicsburg, PA 17055 Fully onsite role INDUSTRY Business to Business E-commerce and Apparel Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.

Responsibilities

The Post Production Lead is responsible for overseeing the department's workflow, ensuring it meets cost, quality, and delivery objectives. This includes scheduling work, training team members, and communicating with other departments.