Post-Sale Title Curator, Default Services - REO at ServiceLink

, , United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Real Estate, Vendor Management, Title Commitment, Deed Preparation, Curative Process, Organization Skills, Microsoft Word, Microsoft Excel, VLOOKUP, Reporting, Communication, Problem Solving, Team Collaboration, Billing Codes, Escalation Process

Industry

Financial Services

Description

Overview Are you an ambitious and motivated person interested in a rewarding career? Do you have work experience in the real estate or vendor management industry? Do you have experience using Microsoft Word as well as possess exceptional customer service skills? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual like you to join our team. Now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… · Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoff, taxes and HOA. · Resolve rejected curative issues. · Review daily reports to ensure completion of assigned duties · Follow payment process per client expectations including having correct billing codes WHO YOU ARE You possess … · Proven work experience within real estate industry, and/or vendor management service company · Exceptional customer service skills. · Working knowledge of real estate titles, deed preparations and closing. · Exceptional organization skills · High energy and a positive attitude. · Microsoft Excel skills including VLOOKUPs and creating and working with reports Responsibilities • Review daily reports to ensure completion of assigned duties • Provide external reports per client expectations • Follow referral process per client expectations • Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes, and HOA • Follow payment process per client expectations including having correct billing codes • Follow escalation process internally and externally to provide customer service • Address inquiries from client or internal staff professionally and in a timely manner • Maintain open communication with management and clients • Resolve rejected curative issues • Attend and participate in team meetings • All other duties as assigned Qualifications · High School diploma or equivalent required. • Practical work experience within real estate industry and/or a vendor management service company • Working knowledge of real estate titles, deed preparation and curative process • Proven customer skills • Must be able to use and have advanced computer skills and be proficient in the Microsoft software products

Responsibilities

The Post-Sale Title Curator will review title commitments for clearance and resolve rejected curative issues. They will also ensure completion of assigned duties and maintain communication with clients and management.