Post Sales Enablement Analyst at NielsenIQ

City of Zagreb, , Croatia -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Improvement, Deadline Driven, Data Driven Analysis, Communication, Active Listening, Time Management, Order Processing, Billing Coordination, CRM Integration, Finance Platform Evaluation, Cash Collection Support, Deal Tracking, Sales Cycle Analysis, Quote To Cash, Sales Performance Reporting, SaaS Technology

Industry

Software Development

Description

Job Description NielsenIQ is seeking a talented Post-Sales Enablement Analyst to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon close of contract. This role will work with cross functional teams (Sales, Finance, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to recognized revenue faster. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success, and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail oriented with excellent communication, active listening and time management skills. RESPONSIBILITIES Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible; including assisting with PO collection, tracking and management, processing of orders, billing and coordinating with cross functional team members as applicable to ensure a stellar customer experience Help drive the development, automation, governance, measurement, and improvement of the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support Partner closely with major business functions across the quote to order life cycle including Customer Success, Finance, and Sales to resolve order questions and process orders quickly without error Support Cash Collection by collaborating with Accounts Receivables on disputes and rejected items Drive compliance with company policies, business rules and revenue recognition principles Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities to ensure teams stay on track to meet or exceed sales goals Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle Serve as an expert on internal sales processes from quote to cash to guide sellers on best practices and ensure adherence A little about you - Do you have the necessary skill set to be successful in this role? Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter anxious to make a name for yourself in a fast-growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you. Qualifications Preferably 1-2 years of related work experience in Sales Operations, Deal Desk or Finance Bachelor’s degree required Strong Business English knowledge, both verbal and written Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met Skilled at building strong working relationships with team members in varying departments and/or levels of management Ability to manage multiple projects simultaneously while meeting deadlines Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements Experience building and / or using sales performance reporting in a CRM, Power BI or similar software Excellent written, verbal and active listening skills Prior exposure to SaaS technology Ability to drive productivity working in a remote, fast paced environment Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Sales

Responsibilities

The analyst will manage day-to-day tasks to expedite opportunities to revenue, including assisting with purchase order management, order processing, and billing coordination across cross-functional teams. Responsibilities also involve driving the automation and improvement of the order-to-invoice cycle and supporting cash collection efforts.