Power Systems Technical Communicator at Mustang Cat

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

90000.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Troubleshooting, Failure Analysis, Problem Resolution, Training, Caterpillar Engines, Power Systems, Internal Combustion Engines, Schematics Reading, Engineering Drawings, Machining Specs, Precision Measuring Tools, Dyno Testing, CAT Diagnostic Systems, Communication, Problem-Solving

Industry

Machinery Manufacturing

Description

Building Texas… Powering the World. Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! Powering Solutions with Technical Expertise Are you a problem-solver with a passion for Caterpillar equipment? As a Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division. Why Join Us? ✔ Great Work-Life Balance ✔ On-Site Health Clinic ✔ Tuition Reimbursement & Growth Opportunities ✔ Full Benefits Package (Medical, Dental, Vision, 401(k) Match) ✔ Paid Time Off & Holidays Your Impact: 🔹 Technical Support & Troubleshooting Assist service teams across locations in diagnosing and resolving complex equipment issues Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller) Collaborate with Caterpillar engineers via DSN to resolve critical issues 🔹 Failure Analysis & Problem Resolution Conduct applied failure analysis and manage technical service requests Work with district CAT Representatives to resolve warranty concerns Develop cost-effective solutions for equipment performance issues 🔹 Training & Collaboration Mentor dealer technicians to enhance technical proficiency Assist sales & parts teams with technical product knowledge Work closely with Caterpillar to improve equipment performance and service processes What You Bring: ✅ Education & Experience: Degree in Diesel Technology or related field (or equivalent experience) Strong hands-on experience with Caterpillar engines & power systems ✅ Technical Skills: Expertise in internal combustion engines (spark vs. compression ignition) Ability to read schematics, engineering drawings & machining specs Proficiency in precision measuring tools & dyno testing procedures Familiarity with CAT diagnostic & service systems ✅ Soft Skills: Excellent communication & problem-solving abilities Detail-oriented & adaptable in high-pressure situations Team player with a passion for continuous learning Join Our Team & Make an Impact! If you're ready to apply your technical expertise to support a leading CAT dealership, we'd love to hear from you. 👉 Apply Today! Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.

Responsibilities

The role involves assisting service teams across various locations in diagnosing and resolving complex equipment issues, while also providing expert guidance to shop and field service teams. Additionally, the communicator will conduct applied failure analysis, manage technical service requests, and collaborate with Caterpillar engineers to resolve critical problems.