PQ FAE, EA at Eaton USA

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Solution, Proposal Advice, Customer Support, Sales Support, Tender Bidding, Market Trend Analysis, Critical Thinking, Post-Sales Issue Resolution, UPS Knowledge, Battery Knowledge, Prefab Solutions, Cooling Systems, LV Panel Systems, Compliance Knowledge, Fire Code Knowledge, Risk-Based Thinking, Quality Management System

Industry

electrical;Appliances;and Electronics Manufacturing

Description

The primary function of the job is to provide PQ (3Phase & 1Phase UPS & Batteries) related field application activities within EA country either direct to customer or through partners work together with sales team to achieve customer satisfaction, exceed annual sales and growth targets. A. B. C. Provide technical solution and proposal advice to support other FAE in EA regions in securing the Tender or succeed in the Tender Interview / Clarifications. D. Build technical knowledge shared drive as Regional FAEs library in UPS & Batteries related material & documentations. E. Provide and maintain a good service and support level to customers & consultant, as to achieve customer satisfaction and higher hit-rate. G. Develop & execute regional FAE strategy plan to enhance the UPS & Batteries design support capability among regions. H. Support Sales and FAEs in different regions for Tender Bidding, such as guidance on Compliance Spec and liaison with factory for best solution offering. I. Constantly feedback to factory & product team on the market trend and competitive product gaps, if any to help improve the R&D development direction. J. Decent knowledge of UPS & Batteries involving prefab solutions, cooling system and LV panel system knowledge would be considered as advantages. K. Know-how of UPS & batteries design works for prefab solutions and cooling system in design stage, in compliance to local regulation and fire code. L. Critical thinking and experienced in identify post-sales UPS & batteries issues during installation & commissioning. Work closely with Service & factory team to resolves these issues, where applicable. M. Occassionally travelling to assist in UPS Tender & Presentation, if required within EA regions. a. Implement the process approach and risk-based thinking b. Provide the necessary support to fully implement and sustain the QMS c. Communicating to the organization the importance of conforming to QMS requirements d. Ensuring the QMS meets its goals e. Engage, direct, and support individuals contributing to the QMS Bachelor's degree, major in engineering 5-10 years related experience in Electrical system & UPS presales experieces. Ability to respond to a variety of challenging circumstances

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Responsibilities

The primary function of the job is to provide PQ related field application activities within EA country, working directly with customers or through partners. Responsibilities include providing technical solutions, supporting sales teams, and developing regional strategies to enhance UPS and battery design support capabilities.