This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here. Communicating and Working with Others The post holder will have responsibility for ensuring that all methods of communication at the practice operate effectively to the benefit of patients and staff. People Management Responsibility for ensuring that teams are led, and work, effectively, that work is appropriately delegated and results delivered, and that HR processes are applied appropriately and in line with current legislation.
Access to Services Responsibility for ensuring that patients are able to access the services of Glenridding Health Centre in accordance with agreed standards. Operations Be responsible for organising and keeping up-to-date a manual of practice protocols, smooth running of systems with necessary improvement recommendations made, stock control, maintaining registration policies, organise the annual patient survey. IT and information Responsibility for ensuring that the practices IT resources (hardware, software and data) are effectively managed and maintained to protect the integrity of patient records and other records, ensuring that resources are used to enhance patient care. Practice Contracts Project manage the targets associated with APMS contract, ensure that all relevant paperwork concerning enhanced services is returned in a timely manner, use Open Exeter/CQRS to monitor performance in Quality and Outcomes Framework (QOF) to ensure practice meets targets and take remedial action where necessary, support the Head of Primary Care in liaising with the Eden Primary Care Network and aiding in the achievement of any performance indicators.
Managing Risk Responsibility for ensuring that potential risks to the practice, including those concerning health and safety of individuals, are identified, addressed and minimised in line with relevant legislation and best practice. Working with the Head of Operations and CHoCS Health & Safety Advisers. Primary Care Network Ensuring that the practice team understand the PCN vision aims and objectives,develop services and deliver agreed objectives, supporting the additional roles reimbursement scheme (ARRS) to ensure additional staff are supported and developed within the PCN and that this resource is equitably shared between participating practices, and optimally utilised by the team at Glenridding Health Centre. This Job Description will vary from time to time, by mutual consent, according to the way in which the Practice develops.

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