Practice Lead - Avon Primary Care at University Hospitals

Avon, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Prioritizing, Delegating, Follow-up, Computer Literate, Word Processing, Spreadsheet Knowledge, Medical Terminology, Third Party Reimbursement, CPT Coding, ICD-10 Coding, Staff Coaching, Troubleshooting, Issue Resolution, Data Tracking

Industry

Hospitals and Health Care

Description

A Brief Overview Oversees daily functioning of all operational systems in office. Ensures implementation of business policies and procedures for the daily operations of the office. What You Will Do Sets daily operational/patient priorities, evaluates daily work flow and assigns work. Ensures that duties are carried out according to UHMSO policy and procedures. Submits vacation requests for approval to Supervisor or Administrator. Notifies the Supervisor or Administrator of coverage requirements and escalates overtime needs to Supervisor or Administrator. Validates employee schedule time worked in Kronos. Orients and trains new and current staff on office protocols and job responsibilities. Coaches staff to maximize patient throughput. Maintains documentation related to employee performance and communicates performance related issues to Supervisor/Administrator. Provides performance feedback of staff to Supervisor/Administrator for annual review. Promotes, builds and ensures positive customer relationships at all levels within the practice. Troubleshoots and resolves issues. Updates supervisor/administrator of significant activities. Assesses and resolves all third party payors and patient billing issues using appropriate resources within the UHMSO. Delegates and prioritizes daily work activities of the billing staff. In collaboration with providers’ orders medical and office supplies based on business needs. Tracks, collects, and maintains data to maximize business efficiency. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Education High School Equivalent / GED (Required) Work Experience 3+ years experience in related area of responsibility (Preferred) Knowledge, Skills, & Abilities Must have excellent interpersonal and communication skills; (Required proficiency) Relate effectively with a wide variety of people; (Required proficiency) Able to prioritize, delegate and follow-up; (Required proficiency) Computer literate with word processing and spreadsheet knowledge; (Required proficiency) Prefer medical terminology; (Required proficiency) An understanding of third party reimbursement requirements; (Required proficiency) And CPT and ICD-10 coding. (Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%25

Responsibilities

This role oversees the daily operational systems of the office, ensuring business policies are implemented and managing patient priorities and workflow assignments. Responsibilities include staff training, performance management, resolving billing issues, and managing supply ordering in collaboration with providers.