Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow
About the role (your why)
As the Practice Lead at Datacom, you will be responsible for overseeing the success of our sales practice, guiding strategic direction, and enhancing business performance. You will lead a team of professionals, fostering a collaborative environment that emphasizes continuous improvement and innovation.
Your role will involve closely working with stakeholders to understand client needs, develop strategic solutions that align with business objectives, and drive performance excellence within the practice.
Our office is based in Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

• Lead and manage a team of professionals, encouraging collaboration and innovation to achieve business objectives.
• Develop and implement strategic plans to enhance practice performance and service delivery.
• Engage with stakeholders to understand business challenges and drive solutions that meet their needs.
• Ensure practices adhere to quality standards and best practices in delivery.
• Monitor key performance metrics and report on practice performance to senior management.
• Foster a culture of learning and development within the team.

What you’ll bring

• Proven experience in a leadership role within the IT or technology sector
• Strong strategic thinking with the ability to translate strategy into action
• Excellent interpersonal and communication skills, with a knack for building relationships with clients and team members
• Demonstrated ability to drive performance and deliver exceptional service
• Experience in managing budgets, resources, and project portfolios
• Understanding of relevant industry trends and best practices in technology service delivery
• Ability to foster a positive team culture and promote professional development

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported

• Lead and manage a team of professionals, encouraging collaboration and innovation to achieve business objectives.
• Develop and implement strategic plans to enhance practice performance and service delivery.
• Engage with stakeholders to understand business challenges and drive solutions that meet their needs.
• Ensure practices adhere to quality standards and best practices in delivery.
• Monitor key performance metrics and report on practice performance to senior management.
• Foster a culture of learning and development within the team