REQUIREMENTS (EDUCATION, CERTIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES):

• High school diploma or equivalent required
• Bachelor?s Degree preferred
• 2+ years of experience in dental/medical office setting
• Previous experience in management preferred
• Ability to remain calm under pressure
• Strong leadership skills
• Excellent time management and organizational skills
• Strong customer service skills
• Valid driver’s license and active car insurance
• Experience with Microsoft Word, Outlook and Excel

PREFERRED QUALIFICATIONS:

• Dental office management experience highly preferred
• Knowledge of Denticon dental software
• Knowledge of dental terminology

• Maintain a high level of customer service at all times to patients, colleagues, and referring doctors.
• Ensure the delivery of quality dental care to patients.
• Run and analyze management reports as needed.
• Continuously assess the schedule ensuring optimum patient flow.
• Organize and oversee supply purchases, equipment upgrades and operations expense.
• Respond to patient, clinical, and operational concerns timely and effectively.
• Support and achieve business goals, revenue, and profitability objectives through a respectful, forward thinking, and motivational style.
• Organize and lead staff meetings.
• Review, approve and submit timecards for payroll bimonthly.
• Participate in recruitment and interviews for open positions within the office.
• Partner with clinical providers to ensure comprehensive patient care through morning huddles, team meetings, etc.
• Train, develop, and manage staff to meet performance standards.
• Determine staff schedules and ensure operational standards are met.
• Be a leader in the practice by being accessible, responsive, diplomatic, while delegating duties to the team with practice efficiency in mind.
• Ensure that the work environment is HIPAA compliant.