UPMC Presbyterian is looking to hire a Full-Time Practice Manager to support the Center for Infectious Diseases.

PURPOSE:

Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

RESPONSIBILITIES:

• Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.
• Bachelors Degree and 3 years of management experience w/ 1 year healthcare experience
• OR Associates Degree and 3 years healthcare experience and 3 years of management experience
• OR High School Diploma and 5 years healthcare experience and 5 years of management experience
• Previous experience managing a hospital-based clinic preferred