PRACTICE MANAGER / CLINICAL COORDINATOR

• Lead the operational management of three health clinics within a culturally respectful framework.
• Drive quality improvement initiatives to enhance patient care and service delivery.
• Collaborate effectively with stakeholders and manage team performance to meet organizational goals.
• Ensure compliance with healthcare regulations and maintain accurate reporting systems.

POSITION OVERVIEW

The Clinical Coordinator will provide visionary leadership and operational direction to support the delivery of high-quality primary health services across our clinics in Mareeba, Atherton, and Kuranda. This role requires a proactive approach to practice management, ensuring efficient administrative functions and adherence to regulatory standards while fostering a positive environment for both staff and clients.
In this position, you will oversee six key areas: Client/Health Services, Leadership, Reporting & Record Keeping, Quality System Compliance, Stakeholder Engagement, and Portfolio Development, ensuring that all operations align with Mulungu’s commitment to ethical conduct and quality service delivery.

CANDIDATE PROFILE

We are seeking an experienced and motivated individual who demonstrates a strong commitment to community health and cultural safety. The ideal candidate will possess a blend of leadership skills, operational management expertise, and a deep understanding of the unique challenges faced by Aboriginal and Torres Strait Islander communities.

• Possession of a Diploma or higher qualification in Practice Management, Business Management, or Health.
• A minimum of three years’ experience in a managerial role within a healthcare setting.
• Proficient understanding of Medicare billing, Electronic Medical Records, and the Australian health system.
• Strong problem-solving skills and the ability to manage complex stakeholder relationships.

The successful candidate will have a proven track record in leading teams, driving continuous improvement initiatives, and building sustainable partnerships that enhance service delivery and meet community needs.

Please refer the Job description for details