DENTAL PRACTICE MANAGER

Clover Dental & Implant Centre
Web: www.cloverdental.co.uk
An exciting opportunity for an experienced Dental Practice Manager to work with a rapidly growing state of the art modern Dental Practice. Clover Dental & Implant Centre is located in North Baddesley SOUTHAMPTON, just off M3 M27 Junction. We are a fully Private Practice state of the art technology based Private Dental Practice established for over 30 years providing Cerec Same Day Crowns & Bridges, Dental Implants, Facial Aesthetics, Invisalign, Suresmile, Routine Dental Care & Hygiene Treatments.
Currently seeking an experienced Dental Practice Manager to join our team.
Weekly Hours: 35.5
Monday: 8:00am to 6:00pm ( 1 hour unpaid lunch break )
Tuesday: 8:00am to 6:00pm (1 hour unpaid lunch break )
Thursday 8:00am to 6:00pm ( 1 hour unpaid lunch break )
Friday: 8:00am to 5:30pm ( 1 hour unpaid lunch break )

4) IMPLEMENTATION OF PRACTICE POLICIES AND MISSION STATEMENT

• Ensure promotion of the delivery of excellent internal customer care with the use of a team satisfaction audit and the monitoring of this year on year
• Lead by example in the consideration of treatment of other team members by organising team events with enthusiasm
• Be responsible for regular team meeting and organisation and delegation of the agenda and minutes
• Ensure facilitate excellent communication of all practice matters between team and partners
• Overall responsibility to ensure team delivers high level of external customer care at all times. The practice should be promoted with a positive image at all times particularly if there is cause for a patient complaint, financial enquiries or following up of bad debt
• To observe the practice and professional regulations relating to patient confidentiality and GDPR
• Overall responsibility of drafting, seeking approval and execution of the marketing plan.

• Great attention to details as well as knowledge on how a dental practice is run Competency in managing a team, displaying leadership and team development capabilities
• Fantastic communication at all levels - written, verbal and listening Able to demonstrate problem solving ability
• Experience of using Dentally ( practice management software ) , and ability to create data reports and interpret them. IT Illiterate, Word, Excel other outlook packages.
• Professional demeanour
• Able to demonstrate leadership and ability to reflect and learn.
• An experienced manager with a proven track record and credibility leading a multi- disciplinary team
• A team player who is supportive, reliable, and trustworthy, who gets stuck in and creates a positive atmosphere
• Able to take pride in their work and deliver excellent customer service A person who naturally instils confidence in everyone they work with Calm in challenging situations, working well under pressure