Practice Manager - Comal Pet Hospital at Suveto

New Braunfels, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Emotional Intelligence, Conflict Resolution, Team Building, Operational Management, Financial Oversight, Client Service, Patient Care, Inventory Management, Strategic Planning, Staff Development, Problem Solving, Collaboration, Coaching, Mentoring

Industry

Veterinary Services

Description

Comal Pet Hospital seeking a Practice Manager who is a proactive leader with a passion for veterinary excellence, team building, and operational management. Centrally located in the heart of the beautiful Texas Hill Country, Comal Pet Hospital in New Braunfels is home to a team of caring veterinary professionals and staff who strive daily to provide you and your pet with the highest level of service while maintaining a warm, safe and welcoming environment. About Us Our full-service veterinary hospital provides vet care, pet dental services and surgical services to the New Braunfels, Canyon Lake, San Marcos, Seguin, and San Antonio areas. As pet owners ourselves, we know that your pet is an integral part of your family and that your relationship with your pet is unique. We pledge to nurture and support that relationship by providing quality health care, pet care education and counseling, as well as applying our best efforts to keep your companion happy and healthy for a long time. We are a progressive veterinary clinic that believes in empowering our teams, delivering top-tier patient care, and creating a positive environment for pets, clients, and employees alike and as part of the Suveto Veterinary Health Network, we embody a culture of ownership, integrity, and innovation. Position Overview The Practice Manager is a key leadership role responsible for ensuring smooth daily operations, fostering a positive workplace culture, and driving the financial and operational performance of the hospital. This individual will work closely with the Medical Director and report directly to the Operations Director, serving as a bridge between business operations and medical care. Key Responsibilities Management & Administration * Collaborate weekly with the Medical and Operations Directors for strategic planning and delegation. * Lead and document staff and leadership meetings; utilize SMART goals to guide projects. * Coordinate staff scheduling and payroll to meet hospital needs and control costs. * Manage inventory, equipment needs, and facility maintenance. * Develop, implement, and uphold hospital protocols, procedures, and compliance standards. * Maintain and track progress on key operational tasks and projects via Smartsheet. Financial Oversight * Use KPIs to monitor performance and make data-driven decisions. * Approve purchases and oversee bank deposits and daily reconciliations. * Assist with paraprofessional salary assessments in coordination with leadership. Team Leadership & Development * Recruit, develop, and mentor paraprofessional staff and department leads. * Conduct biannual evaluations and provide goal-focused feedback. * Foster a culture of independence, collaboration, and positive communication. * Support conflict resolution and staff development in emotional intelligence and communication. Client Service & Patient Care * Uphold high standards for client interaction and patient care, train and coach staff accordingly. * Collaborate with the Marketing team to address and learn from client feedback. * Support treatment planning and coach team members in real-time clinical settings. * Monitor workflow across departments to ensure efficiency and quality. Hospital Culture * Cultivate an environment that is productive, respectful, and team oriented. * Lead by example through the Platinum Rule: Treat others as they would like to be treated. Qualifications Education * Bachelor’s degree or relevant veterinary practice management experience required. Skills * Strong leadership and communication abilities. * High emotional intelligence and confidence navigating difficult conversations. * Ability to collaborate across teams while managing independently. Physical Requirements * Capable of lifting up to 25 lbs independently, over 25 lbs with assistance. * Ability to sit, stand, and walk on hard surfaces for extended periods. * Comfortable working in a fast-paced, noisy clinical environment. Technical Proficiency * Familiarity with practice management systems, Smartsheet, scheduling and HR software, and reporting tools. Why Join Us? * Be a part of a collaborative and supportive veterinary network. * Lead with autonomy while receiving support from experienced professionals. * Enjoy opportunities for continued education, leadership development, and professional growth. * Contribute to a workplace where pets and people come first. Benefits: Our employment package for full-time employees includes paid time off, paid holidays, medical, dental and vision insurance, pet care discounts, 401K with a true match up to 4%. In addition, all full-time hospital team members receive VSOP® grants, SUVETO’S VETERINARY STOCK OWNERSHIP PLAN, at no cost to team members. VSOP® is an ownership program that tracks the value of the entire Suveto organization. Comal Pet Hospital, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Make a Difference? Apply now to join a team that is passionate about pets and people. Your leadership could shape the future of our practice.

Responsibilities

The Practice Manager is responsible for ensuring smooth daily operations and fostering a positive workplace culture. This role involves driving the financial and operational performance of the hospital while collaborating closely with the Medical Director and Operations Director.