Practice Manager at Fairfax Family Practice Centers PC

, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Interpersonal Skills, Data-Driven Decision-Making, Analytical Skills, Communication, Organization, Problem-Solving, Financial Acumen, EHR Proficiency, Microsoft Office, HIPAA Compliance, OSHA Compliance, Team Development, Operational Management, Process Improvement, Patient Experience

Industry

Hospitals and Health Care

Description

Description Position Summary: The Practice Manager is responsible for the daily operations, leadership, and strategic execution of the practice’s activities. This position ensures that patient care, staff engagement, and operational processes align with the organization’s mission, vision, and goals. The Practice Manager partners closely with the Director of Operations, shareholder physicians, and other leaders to promote operational excellence, financial performance, and a culture of collaboration, accountability, and continuous improvement. Essential Duties and Responsibilities: · Operational Leadership and Management – Plan, organize, and supervise all daily activities of the practice, ensuring efficient operations, optimal patient flow, and quality service delivery. Maintain oversight of front office, clinical, and billing workflows, ensuring compliance with policies and regulatory standards. Coordinate physician and staff schedules to optimize patient access and provider efficiency. Monitor and address operational bottlenecks proactively; ensure staff coverage for all functions as needed. Serve as primary liaison between practice staff, physicians, and leadership for communication and problem-solving. Ensure consistent adherence to FFPC policies and standards of professional conduct. Leadership, Team Development, and Culture – Build and sustain a positive, high-performing work culture focused on collaboration, professionalism, and accountability. Mentor and develop supervisors and emerging leaders, foster team engagement and succession readiness. Conduct regular staff and provider meetings to ensure effective communication and alignment on initiatives. Lead performance management efforts, including coaching, evaluations, corrective actions, and recognition programs. Support culture-building initiatives, staff wellbeing, and employee engagement strategies. Financial and Business Management – Collaborate with Directors and shareholders to review, develop, and manage annual site budgets. Monitor direct expenses, payroll, and overtime; identify opportunities for cost efficiency. Ensure billing integrity by overseeing charge entry, registration accuracy, collections, and reconciliation processes. Analyze operational and financial reports, identify trends or areas for improvement, and implement corrective plans. Partner with the billing and revenue cycle management teams to address claims, denials, or A/R concerns. Data Management and Performance Improvement – Analyze appointment, volume, and productivity reports; summarize findings for leadership and drive improvement initiatives. Track key performance metrics (access, quality, financial, and patient experience) and ensure follow-through on improvement plans. Collaborate with Directors and other FFPC Practice Managers to identify root causes of operational challenges and implement process improvements. Support data collection and reporting for system and workstream initiatives. Workstream Collaboration and Strategic Execution - Serve as the front-line operational connection for assigned workstreams, driving execution and facilitating communication within the team. Coordinate project work and quality improvement initiatives within the site; ensure timely completion and reporting. Partner closely with Directors and Shareholders to align practice operations with organizational strategy and goals. Establish regular communication cadence with leadership to discuss progress, challenges, and support needs. Human Resources and Compliance – Manage and oversee payroll/timecard accuracy, scheduling, and staffing to support operational demands. Lead recruitment, hiring, and onboarding processes in collaboration with HR and Directors. Ensure adherence to compliance standards, OSHA requirements, and safety policies. Uphold confidentiality and professionalism in all personnel and patient matters. Patient Experience and Community Relations – Lead initiatives to promote exceptional patient experience, including monitoring and responding to patient feedback. Resolve patient complaints with empathy and professionalism, ensuring timely communication and service recovery. Coordinate site participation in community outreach, events, and programs supporting FFPC’s mission. Requirements Required Skills and Competencies: Strong leadership and interpersonal skills with the ability to coach and motivate teams. Data-driven decision-making and analytical skills. Excellent communication, organization, and problem-solving abilities. Financial acumen with understanding of budgets, revenue cycle, and expense management. Proficiency in EHR and Microsoft Office applications. Ability to learn specific job-related software applications and other company supported computer applications. Knowledge of and ability to comply with all HIPAA, OSHA and Safety guidelines. Minimum Qualifications: Education: Bachelor’s degree in healthcare administration, Business, or related field preferred. Equivalent experience and proven leadership performance may be considered in lieu of bachelor’s degree. High school diploma or equivalent required. Experience: Minimum 3 years of supervisory experience in a healthcare setting required. Experience managing multi-disciplinary teams (clinical, clerical, billing) preferred. Demonstrated success in operational management, team development, and process improvement. Working Conditions and Physical Demands: The working conditions and physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. This job requires full range of motion and manual hand-eye coordination in addition to finger dexterity. It requires extended periods of sitting, standing and walking in a clinical office environment. Must be able to evaluate and respond to urgent operational issues in a timely, professional manner. Attention to detail and prompt, consistent attendance required; may occasionally require lifting and/or moving up to 25 pounds. Reliable transportation is required. Requires corrected vision and hearing of normal levels. The noise level in the work environment is usually moderate. Working hours consist of 40 hours per week but may occasionally require more. Exposure Category 3.

Responsibilities

The Practice Manager oversees daily operations, ensuring efficient workflows and quality service delivery while promoting a culture of collaboration and accountability. They also manage financial performance, staff engagement, and strategic execution of practice activities.