Practice Manager – Family Medicine, Pediatrics, OBGYN and Surgical Specialt at SOUTH BOSTON COMMUNITY HEALTH

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

86500.0

Posted On

21 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Administrative Oversight, Clinical Operations Management, Staff Scheduling, Patient Flow Management, Resource Utilization, Hiring, Onboarding, Training, Performance Management, Workflow Optimization, Quality Improvement, Regulatory Compliance, EHR Systems, Collaboration

Industry

Hospitals and Health Care

Description

Description Multi-Specialty Ambulatory Care Overview The Practice Manager provides operational leadership and administrative oversight for clinical operations across Family Medicine, OBGYN, Pediatrics, Dermatology, and Sports Medicine at a Federally Qualified Health Center (FQHC). This role is responsible for the day-to-day management of Medical Assistant staffing, scheduling, and clinic operations to ensure efficient, high-quality, patient-centered care. Clinical leadership and clinical decision-making are provided by Clinical Directors for each specialty; the Practice Manager works in close partnership with these leaders to support effective workflows, staff performance, and exceptional patient experience. Key Responsibilities – Operational & Practice Management • Oversee daily clinic operations across multiple specialties, ensuring smooth patient flow, timely access to care, and efficient use of resources. • Serve as the primary operational partner to Clinical Directors in Family Medicine, OBGYN, Pediatrics, Dermatology, and Sports Medicine. • Identify and resolve operational challenges in collaboration with clinical and organizational leadership. Key Responsibilities – Medical Assistant Staffing & Scheduling • Lead the scheduling, deployment, and day-to-day oversight of Medical Assistants across all assigned specialties. • Develop and maintain staffing schedules aligned with clinic volume and provider templates. • Oversee hiring, onboarding, training, performance management, and corrective action for MA staff. • Ensure appropriate cross-training of MA staff to support multiple service lines. Key Responsibilities – Staff Leadership & Development • Provide coaching, feedback, and performance expectations to support MA engagement and growth. • Promote a collaborative, respectful team culture aligned with organizational values and health equity goals. • Partner with Clinical Directors to align operational supervision with clinical competency expectations. Key Responsibilities – Workflow Optimization & Quality Support • Support quality improvement initiatives and specialty-specific performance measures. • Ensure workflows support preventive care, chronic disease management, reproductive health, pediatrics, dermatology, and sports medicine services. • Monitor operational metrics and implement process improvements. Key Responsibilities – Compliance & Systems • Ensure compliance with regulatory requirements, OSHA standards, and organizational policies. • Support effective use of the EHR and accurate documentation by MA staff. • Participate in audits, site readiness, and operational improvement initiatives. Requirements Qualifications – Required • Bachelor’s degree or equivalent experience in healthcare administration, nursing, or a related field • 3–5 years of experience in ambulatory healthcare operations or practice management • 1–3 years of supervisory experience managing clinical support staff • Strong understanding of multi-specialty outpatient workflows Qualifications – Preferred • Experience in an FQHC or community health center • Experience supporting multiple specialties • Familiarity with EHR systems and quality reporting • Experience partnering with physician or advanced practice clinical leaders Skills & Competencies • Strong operational and organizational leadership • Complex staffing and scheduling management • Excellent communication and collaboration skills • Proven problem-solving and process improvement abilities • Commitment to patient-centered care, access, and health equity Benefits We value your expertise and commitment. In addition to a competitive salary, we offer a comprehensive benefits package, including: Health, Dental, and Vision Insurance Flexible Spending Account (FSA) Life Insurance Retirement Plan Paid Time Off (PTO) Tuition Reimbursement/CME

Responsibilities

The Practice Manager provides operational leadership and administrative oversight for clinical operations across multiple specialties including Family Medicine, OBGYN, Pediatrics, Dermatology, and Sports Medicine at an FQHC. Key duties involve leading Medical Assistant staffing, scheduling, and ensuring efficient, high-quality, patient-centered care delivery.