Practice Manager - Greencross Robina Village at Greencross Pet Wellness Company

Gold Coast City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Practice management, Veterinary nursing, Team leadership, Animal handling, Rostering, Human resources, Stock management, Client experience, Clinical knowledge, KPI management, Marketing initiatives, Mentoring, Communication, Team building, Organizational skills

Industry

Retail

Description

Company Description 🩺 Lead Our Locally Loved Team at Greencross Vets Robina Village! Greencross Robina Village is the perfect clinic for a senior Veterinary Nurse ready to take the next step into a leadership role. We are looking for a Full Time Practice Manager with leadership capabilities and attention to detail. You will be a steady, dependable presence who’s always thinking one step ahead, a team player who is great with people and animals alike. This is an 11-month secondment role with the possibility of extension, ideal for someone keen to gain valuable leadership experience and make a genuine impact in a growing clinic. About the Clinic - Take a virtual tour of the clinic here. 🏥 Robina Village is a small, friendly practice made up of 2–3 veterinarians, 2 veterinary nurses, and a Practice Manager (you), a perfect setup for someone who enjoys being part of a tight‑knit, growing team where everyone plays an important role. Due to the size of the clinic, this role would suit both a first‑time Practice Manager or someone with previous leadership experience looking to step into a well‑supported environment. You will actively participate in nursing duties at times, so excellent animal handling skills and an extensive knowledge and understanding of veterinary nursing procedures are required. Familiarity with Practice Manager duties, including rostering and human resources a bonus! Our clinic features: Two spacious consultation rooms Surgical theatre X‑ray and ultrasound Separate cat and dog wards We’re passionate about team consulting, open communication, and creating a workplace where everyone feels supported, respected, and encouraged to achieve their goals. Set in a quaint community shopping village complete with cafés (hello, great coffee and hot choccies ☕), an IGA, and even an RSPCA op‑shop, Robina Village offers a relaxed, feel‑good local vibe. You’ll be just 5 minutes from Robina Town Centre and 15 minutes from the Gold Coast beaches — giving you the perfect balance of work, lifestyle, and post‑shift coastal fun. Your new role will see you Managing the day-to-day operations of our clinic, including stock management, people management and rostering, and maintaining client records Leading and developing our team to provide an excellent client experience, exceptional patient care, and to build a positive team culture Ensuring that monthly KPI’s are met Driving our business forward through creating and implementing local marketing initiatives Nursing duties as required, including training and mentoring nurses About Your Skills & Experience Certificate IV in Veterinary Nursing (or equivalent experience) A genuine passion for clients, patients, and team wellbeing Experience as a Practice Manager or a Senior Vet Nurse with leadership responsibilities Strong people management, communication, and team‑building skills Excellent animal handling skills and solid clinical knowledge Good business insight and organisational skills Why Greencross? At Greencross, we’re committed to helping our people grow, feel supported, and enjoy coming to work. When you join us, you’ll benefit from: Strong leadership support at clinic, regional, and national levels Access to CPD and development opportunities, including LinkedIn Learning, VetWebinars, and our annual Clinical Conference (held in Brisbane this year!) Career growth across a large national veterinary network Fantastic team member benefits, including: Fitness Passport 50% off Royal Canin food 25% off Retail Products and Grooming at Petbarn 20% off Puppy Pre-school 20% discount off the list price of Healthy Pets Plus and Petbarn Pet Insurance 50% off all products and services at any Greencross clinic and S&E hospital. Medications at cost price + GST $0 Consults, Dispensing and Injection fees where staff performs the assistance A workplace culture built on respect, teamwork, and support Access to a free Employee Assistance Program (EAP) to support your mental health Opportunity for expenses to be covered to become an AVNAT Registered Veterinary Nurse & VNCA Member ✨ Interested? We’d love to meet you — apply now and join our little, growing Robina Village team!

Responsibilities

Manage the day-to-day operations of the clinic, including stock, rostering, and human resources. Lead and develop the team to ensure excellent client experience and patient care while meeting monthly KPIs.