Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.
From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave.
Are you a dynamic, forward-thinking leader ready to drive operational excellence and innovation in primary care?
IC24 is seeking an experienced Practice Manager to lead one of our high-performing GP practices. This is a pivotal leadership role where you’ll manage the day-to-day functionality of the practice and associated community services — ensuring high-quality patient care, motivating multidisciplinary teams, maintaining regulatory compliance, and driving strategic growth.

What You’ll Do:

• Qualify as the Registered CQC Manager, ensuring compliance with NHS and CQC standards.
• Lead and inspire a multidisciplinary team, promoting IC24’s values: Respect, Innovation, Care, Excellence.
• Drive operational efficiency, financial performance, and service quality.
• Champion digital transformation and continuous improvement.
• Build strong partnerships across PCNs, ICBs, and local Federations.
• Oversee health & safety, sustainability, and building compliance.

• Manage patient experience, audits, complaints, and workforce planning.

  Key Responsibilities:

• Contribute to innovation and the effectiveness of the IC24 Primary Care Group

• Manage and develop both clinical and non-clinical teams.
• Lead on recruitment, appraisals, and staff training.
• Control budgets and maximise funding (e.g. QOF, LCS, Enhanced Services).
• Represent the practice at external meetings and drive service innovation.

What We’re Looking For:

• Proven leadership in primary care or healthcare management.
• Knowledge of GMS, NHS contracts, and CQC regulations.
• Strong people, change, and financial management skills.
• A strategic, patient-focused mindset with a passion for community care.