Practice Manager at MedHealth

Joondalup, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management Experience, Leadership Skills, Team Management, KPI Knowledge, Caseload Management, Microsoft Office Proficiency, NDIS Understanding, Private Health Processes, Performance Management, Recruitment, Onboarding, Billing Processes, Compliance, Process Improvement, Customer Service, Collaboration

Industry

Hospitals and Health Care

Description

Company Description Welcome to AIM Therapy for Children! We're a dynamic and growing team of allied health professionals and admin staff dedicated to delivering fun, functional, and family-focused care. We operate from purpose-built clinics in Wembley, Joondalup, and Canning Vale, and we’re excited to announce our new clinic opening soon in Butler! You’ll work alongside Occupational Therapists, Speech Pathologists, Physiotherapists, and Psychologists in a truly collaborative environment. We offer individual and group therapies in clinics, homes, and schools, wherever children need us most. #AIMTherapy Job Description About the Role We’re looking for a proactive and experienced Practice Manager to lead our operations and drive excellence across AIM Therapy’s clinics. In this pivotal role, you’ll guide a team of administrators and support our growing team of therapists in a fast-paced environment. You will provide leadership and direction to your team, working in partnership with the business to create a culture of performance and excellence in all aspects of service delivery. Key Responsibilities Oversee day-to-day operations across multiple paediatric therapy clinics Manage systems and processes to ensure smooth workflow and efficiency Lead and support our fantastic administration team and clinicians Coordinate schedules, cancellations, and waitlists to optimise diary management Recruit and onboard new administrative staff and clinicians Provide leadership, training, and performance management for admin staff Ensure an exceptional experience for families and clinicians, handling escalated enquiries with professionalism and empathy Oversee billing processes for Medicare, NDIS, and private health claims Maintain compliance with NDIS and Medicare requirements Drive process improvements and support business growth initiatives Foster a positive, collaborative, and family-focused team culture Skills & Experience Essential: Previous experience in a management and/or high-level practice administrative position Knowledge of KPIs and caseload management Proficient in the use of Microsoft Office Suite (particularly Excel) Understanding of NDIS & associated funding, private health processes and compliance Strong leadership and team management skills Demonstrated ability to lead and support a small team Desirable: Diploma of Practice Management or other Business/Management course highly regarded Experience in HR functions and basic financial management Proficient in the use of Zanda (formerly Powerdiary) or experience in other similar calendar management software What You’ll Love About AIM Enjoy the flexibility of a hybrid role Laptop & phone provided Beautiful, fully equipped clinic spaces Flexible work arrangements to suit family and life commitments Supportive, fun, and friendly team culture Paid parental leave to support family commitments Novated leasing options Employee Assistance Program for wellbeing support Access to MedHealth Group benefits and national PD opportunities Additional Information Click on the Apply button or to discuss this exciting opportunity, please reach out to Benita Kempton on 0476 795 843 or [email protected]. You are welcome here. Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.

Responsibilities

Oversee day-to-day operations across multiple paediatric therapy clinics and manage systems to ensure smooth workflow. Provide leadership and support to the administration team and clinicians while ensuring an exceptional experience for families.