FULL-TIME DENTAL PRACTICE MANAGER

Are you an experienced manager with a strong business acumen and a passion for creating a positive, patient-centric environment?
We’re looking for a Full-Time Operational Dental Practice Manager to join our growing team!
About Us:
We are a highly rated, holistic dental practice with a focus on patient care, calmness, and a relaxed atmosphere. Our patients love us – just check out our amazing Google reviews! We are seeking a professional who shares our values and can continue to enhance our outstanding patient experience while ensuring the smooth operation of our practice.

Key Responsibilities:

• Oversee the day-to-day operations of the practice, ensuring everything runs efficiently and smoothly.
• Manage practice budgets and finances, ensuring cost-effective practices while maintaining high-quality care.
• Lead and support a team of dental professionals, keeping staff motivated and engaged in a calm, patient-first culture.
• Build strong relationships with patients, ensuring they feel valued, heard, and cared for.
• Handle any patient concerns or complaints in a thoughtful, professional manner.
• Ensure compliance with industry standards, regulations, and protocols.
• Maintain accurate and up-to-date practice records, including patient information and financials.
• Assist with the recruitment, training, and development of practice staff.

Key Skills & Experience:

• Proven experience in a management role (Dental experience is a plus, but we will consider candidates with strong transferable skills from industries like hospitality, corporate management, or similar).
• Strong understanding of business management, including budgeting, financial forecasting, and performance monitoring.
• Ability to maintain a calm, positive, and holistic atmosphere, while managing operational and staffing challenges.
• Excellent communication skills, with the ability to engage with both patients and staff.
• Demonstrated leadership skills: able to be firm but fair, motivating a team without creating unnecessary tension.
• A genuine commitment to providing a high level of patient care and service.

Perks and Benefits:

• Green and Relaxing Environment: We are based in a business park surrounded by lush green spaces with walking and cycling paths, providing a calming environment for both work and breaks.
• Fitness Benefits: We’re next to Nuffield Gym, and we’ve secured a discount on memberships for our team. Stay fit and healthy while enjoying the convenience of being so close!
• On-site Parking: Never worry about finding a parking spot – we offer free on-site parking.
• Friday Early Finish: We understand the importance of work-life balance. That’s why we finish at 2 PM on Fridays.
• Incentive Program: We offer a bonus scheme linked to key performance indicators (KPIs) to reward your hard work and contributions to the practice’s success.
• Free Dental Care: After 6 months probation, you and your family can enjoy free dental care, along with heavily discounted treatments such as facial aesthetics.
• Professional Development: We support your growth and career development by offering access to relevant courses and training. We are committed to helping you grow in your professional journey.

What We Offer:

• A friendly and welcoming work environment that prioritizes staff well-being.
• A chance to make a real difference in a practice with an excellent reputation.
• Competitive salary and benefits package.
• Opportunities for personal and professional development.

If you are a dedicated and experienced individual with a strong background in business management, leadership, and a commitment to patient care, we would love to hear from you!
Salary:

• Oversee the day-to-day operations of the practice, ensuring everything runs efficiently and smoothly.
• Manage practice budgets and finances, ensuring cost-effective practices while maintaining high-quality care.
• Lead and support a team of dental professionals, keeping staff motivated and engaged in a calm, patient-first culture.
• Build strong relationships with patients, ensuring they feel valued, heard, and cared for.
• Handle any patient concerns or complaints in a thoughtful, professional manner.
• Ensure compliance with industry standards, regulations, and protocols.
• Maintain accurate and up-to-date practice records, including patient information and financials.
• Assist with the recruitment, training, and development of practice staff