If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

THE IDEAL CANDIDATE:

We are looking for a Practice Manager with strong communication, organizational, and leadership skills. The successful candidate will be able to manage multiple priorities while maintaining a positive and professional environment. Experience in a veterinary setting is highly desirable, but we will also consider candidates with transferable skills from similar healthcare settings.

In addition, you should possess:

• Previous experience in team management and leadership.
• An understanding of financial management within a veterinary practice, including budgeting, billing, debt management and insurance claims processing. Ensures effective management of income and expenditure and oversees insurance claims processing. Works closely with the Clinical Director to achieve financial targets and maintain the practice’s financial health.
• An understanding of payroll processing with previous experience in this area desirable.
• Strong knowledge of veterinary practice operations and the ability to troubleshoot operational challenges effectively.
• A passion for delivering high standards of client and patient care.

• A passion for client care, with the ability to support the Client Care Manager in addressing complaints and managing patient owner queries effectively.

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Benefits:

• 5 weeks holiday + bank holidays + Birthday Leave
• RCVS & VDS fees paid
• External CPD funding
• Extensive free online Linnaeus CPD program (specific to veterinary management and clinical skills)
• Career progression opportunities within the Linnaeus Group
• Staff discount schemes for veterinary services and products
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Wellness program, including:
• Employee Assistance Program (EAP)
• Eyecare voucher scheme
• Free annual flu jab
• Cycle to work scheme
• Recruitment referral reward scheme

At Linnaeus, we are committed to supporting the physical and mental well-being of our team members. We offer an extensive mental health support network, including a team of Mental Health First Aiders (MHFA) and a confidential Employee Assistance Program (EAP).

ABOUT US

Park Vet Group was established over 100 years ago and is now a fully RCVS-accredited multi-site, primary care and mid-tier referral practice with our own on-site emergency service. We have sites in Whetstone, Glenfield, Saffron Lane & Scraptoft Lane, and all our practices are self-sufficient and are fully equipped to run independently, but we like to share best practices and work as one big team.
In your spare time, there is a lot to enjoy locally. The Park Vet Group is based in the wonderful city of Leicester which is the largest city in the East Midlands. We have excellent travel links, access to good schools and beautiful countryside. Leicester is a modern city steeped in years of history and there is lots to do locally whether you enjoy the great outdoors or prefer the hustle and bustle of the city.
Our practices are well equipped with the latest technology and modern facilities to ensure you have the best tools at your disposal including In-house CT, Dental suites equipped with dental X-ray, Video endoscopy, ASIF kit, TPLO/TTA/Tightrope, arthroscopy, and advanced ophthalmology equipment and we are proud to have Cat-Friendly Status across our practices and a Gold award for our Glenfield site.
To apply or for an informal discussion about the role, please contact Christina Scimeca at christina.scimeca@linnaeusgroup.co.uk.
Closing date is the 6th May

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ABOUT THE ROLE:

We are looking for an experienced Practice Manager to join our senior leadership team at Park Vet Group and manage our 4 sites Glenfield, Whetstone, Scraptoft Lane and Saffron Lane. This is an exciting opportunity for someone with strong management skills who is passionate about supporting veterinary teams to deliver excellent animal care.
This role will be based across all sites and due to the requirements for movement between sites, a vehicle will be required.
As Practice Manager, you will play a key role in the daily operations of our veterinary practice. You will work closely with the clinical team to ensure a smooth workflow and that our patients receive the highest level of care. You will manage the practice’s financials, including billing, insurance claims, debt, and budget tracking, as well as oversee staffing, equipment, and facility maintenance. Above all, you will be responsible for maintaining a positive, client-focused environment that supports both our staff and patients.

KEY RESPONSIBILITIES:

• Financial Management: Ensure the effective management of practice income and expenditure, oversee the debt management processes, manage billing and banking, and collaborate with the Clinical Director to meet the practice’s financial targets. Payroll processing is the responsibility of the Practice Manager.
• Operational Management: Oversee the smooth operation of the practice daily, ensuring that all clinical and administrative workflows are efficient and that any issues are addressed promptly to avoid disruption to patient care.
• Staffing and HR: Lead the recruitment, training, and development of practice non-clinical staff and support with recruitment within all teams, ensuring a motivated and skilled team. Foster a supportive work environment and maintain high levels of employee satisfaction and retention.
• Health and Safety: Work with the practice’s Health and Safety Partner to ensure the practice adheres to all veterinary health and safety protocols, maintaining up-to-date documentation and providing a safe working environment for both staff and patients.
• Facility and Equipment Management: Ensure that the practice facilities are well-maintained and fully equipped to provide high-quality veterinary care. Oversee equipment procurement, inventory management, and regular maintenance checks.
• Client Experience: Collaborate with the Client Care Manager to maintain a welcoming, professional, and compassionate atmosphere for clients and their pets, ensuring that all client interactions are positive and that any complaints or concerns are dealt with promptly and professionally.